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Not all accounts at this stage require action. Some will self-cure, while others will never cure, regardless of how they’re handled. For customers where treatment will be effective, questions abound. What type? What channel? What timing? What tone? Uncover the answers — and apply your limited collections resources accordingly — to create a world-class collections operation.
With FICO’s solution, your organization can:
Account segmentation, treatment and case management in one unified system.
Automated resolution with multi-channel communication options.
Optimized, analytically-driven treatment strategies.
Learn how The National Bank of Australia transforms collections to prepare for a changing economy.
Solving your biggest and most complex business problems.
FICO Optimization Community
A highly automated accounts receivable management system to help control costs, boost revenue and stay compliant.
FICO Collections & Recovery Community
Two-way automated voice, text, email and mobile app notifications that are smart, scalable and include a human touch.
Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert &...
Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from...
The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The go...
With the profound disruption that collection organizations have been facing, many have become increasingly reliant on using omni-channel communications – email, two-way text, interactive virtual agents, payment portals, and other communica...