Early-Stage Collections for Unsecured Lending

The challenge with early-stage collections: Knowing when and how to act.

Solution Details

Not all accounts at this stage require action. Some will self-cure, while others will never cure, regardless of how they’re handled. For customers where treatment will be effective, questions abound. What type? What channel? What timing? What tone? Uncover the answers — and apply your limited collections resources accordingly — to create a world-class collections operation.

With FICO’s solution, your organization can:

Maximize collection amounts by tailoring each customer’s communications with the right channels, timing and tone within available dollar and headcount resources.
Reduce costs by not spending collection resources on accounts where they won’t be effective or needed.
Increase satisfaction by engaging customers when and where appropriate, and by offering convenient self-service resolution options.

‌ Account segmentation, treatment and case management in one unified system.

‌ Automated resolution with multi-channel communication options.

‌ Optimized, analytically-driven treatment strategies.

Building Resiliency – Adapting to the Challenges of Today | April 20 - May 28, 2020

Virtual Event

April 20, 2020

Building Resiliency – Adapting to the Challenges of Today | April 20 - May 28, 2020

We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.

From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.

Join Us