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Centralized Decisioning: Achieving a Customer-Centric Enterprise
The FICO® Centralized Decisioning solution provides the unifying decisioning infrastructure competitive enterprises need to achieve true customer centricity: the power to continually transform rapidly-changing raw data into valuable, actionable, and quantifiable strategies to drive their businesses.
With the Centralized Decisioning solution companies can:
Centralized Decisioning is already being used by enterprise customers around the world to make faster, smarter, and more profitable decisions. It allows them to surround each customer with illuminating, real-time 360-degree insights into every customer touch, across all channels, for the entire duration of the customer lifecycle. When codified into personalized customer strategies as part of an enterprise-wide digital transformation, these insights become the key to genuine customer satisfaction and retention; this, in turn, enables organizations to ward off threats posed by digital disruption and the customer defections that result. And that goes straight to the bottom line.
Major consulting firms and industry analysts are advising their clients about the threat about digital disruption, and the opportunity of digital transformation. In fact, one firm found that 85% of financial services already have their transformation underway… which means the competition is only going to get tougher, faster. Centralized Decisioning allows companies to take the offensive and be a disruptor, not a disruptee.
Better business outcomes
Compelling customer experiences
More efficient execution
Shared decision assets allow common decision logic, strategies, and analytics to be defined, governed, and monitored centrally and then efficiently and collaboratively leveraged across the organization.
Lifecycle-specific decisioning environments, built on decades of FICO IP, empower organizations to execute decision strategies at scale, in batch and real-time, in the cloud and on-premises.
Event stream processing enables organizations to tailor their decisions and customer treatments based on real-time, contextually-relevant data.
Robust performance monitoring, simulation, and prescriptive analytics capabilities enable business users to understand why their decision assets and strategies are performing the way they are and to identify new approaches that will drive improved results while adhering to organizational constraints.
Horario: 11 AM CET
Si bien es cierto que nuestro sistema bancario se enfrenta a una situación sin precedentes, no es menos cierto, que entidades financieras de otros países han sufrido ya episodios equiparables que nos pueden servir como referencia a la hora de tomar medidas.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
Join our webinar to learn how your business can take control of its digital transformation.
In the current global crisis, banks will have to put even more scrutiny on lending decisions as a response to rising risk. But as we saw for example during the financial crisis, many will do so in a blunt way that hurts consumers and their financing needs. What is needed is greater transparency, agility and decision precision — which mathematical optimization can provide.
Ever wonder how African Bank transformed its decision system to launch strategies 30% faster at 25% lower cost?
Realize the promise of advanced analytics and decision management.
FICO Decision Technology Community
Intelligent credit origination powered by world-class analytics
Unlock the value of streaming data to make better real-time decisions.
FICO Analytics Community
Smarter banking decisions.
Banks are universally worried about digital disruption and how it will impact their customer relationships. In response, many are working hard to design strategies that will keep them ahead of the digital curve by delivering products and services that are more personalized, convenient and consistent across channels.
Please join us for this webinar where we will discuss the results of a recent American Banker survey that asked more than 200 professionals from banks and FinTechs about digital disruption and the evolving needs of their customers.
Join our webinar to learn how your business can take control of its digital transformation. Through decades of experience in helping enterprises around the world digitize their operations, FICO’s technologies and unique methodology have enabled clients to achieve the transformation they’re seeking.
According to market surveys, close to 90% of businesses in financial-intensive industries – banking, insurance, credit cards, payments, etc. – see digital disruption as a looming threat. Conversely, and with somewhat staggering disparity, ...