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When a new customer wants to activate a service contract or an existing customer is eligible to add new products or services, wrangling your internal data and systems to take a holistic view of the customer in terms of credit risk, profitability, expected future value and potential for fraud can be a real challenge.
With the FICO Credit Origination Platform, a comprehensive decision management approach enables you to leverage not only predictive analytics, but prescriptive analytics to proactively execute specific actions and treatments that will drive your desired business outcomes across both individual consumers and business accounts. This approach is achieved with the FICO® Decision Management Suite, best in class consumer and small business scoring, mathematical optimization and data science capabilities, as well as multi-channel customer engagement for improved self-service and completion of key subscriber account actions.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
Join the FICO webinar to learn more about Customer Relationship Score and its unique predictive power to deliver personalized origination decisions according to FI’s risk tolerance and growth appetite.
Every credit decision telecom companies make — whether customer acquisition, originations, account management, retention or collections — is more complicated and consequential today than ever before. The increasing variety of products, bun...
Competing in telecommunications markets is becoming extremely complicated. Responding to disruptive change from many directions, telecom companies are experimenting with new business models and offering new types of services. With this com...
For the telecommunications industry, meeting customer expectations and avoiding churn is a constant challenge. Customers have more options, and are more sophisticated than ever. They want efficient and timely communications for rate change...
In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions ...