Know Your Customer

Identify, verify, and know your customer — anytime, everywhere.

Person using a computer
Radial circle
Black abstract wave
Arrow
Overview

Modernize KYC compliance for a digital world

Increase speed and efficiency of the know your customer and customer due diligence processes to support the faster pace of financial services in a digital world. Combine the power of human and machine to deliver a positive KYC experience, accelerate onboarding, and increase throughput by automating profile enrichment, list screening, behavior monitoring, and continuously scoring risk in your customer base.

White round window

FICO named a “Leader” in IDC MarketScape: Worldwide Know-Your-Customer Solutions in Financial Services 2018 Vendor Assessment

IDC MarketScape

Features

With a rich feature set of advanced tools, FICO empowers business users to make faster, smarter, customer-focused decisions.

Identity proofing and eKYC for digital onboarding

Offer mobile and online methods for seamlessly validating customer identities at onboarding, while embedding watchlist screening and real-time customer risk-rating into that process.

Advanced behavioral analytics for better customer risk ratings

Use machine learning for improved segmentation and the detection of unusual behavior.

Network analytics for KYC screening and investigation

Identify connected entities and shared information that indicate hidden relationships and clusters across customers, accounts, transactions, and any other data points.

Robotics for alert and case management

Automate alert routing and closing to reduce investigators workload and relieve them from mundane, manual activities so they can focus on what’s important — identifying suspicious behavior.
10

Seconds or Less

to classify customer risk
50

Percent of KYC Alerts

can Be Closed Automatically with Robotics
2

Million

identity checks per day
Always understand the real risk

Rate your customers’ money laundering and terrorist financing risk in real-time.

High-volume entity screening against sanction and watch lists, PEP data, adverse media, and offshore leaks — including the Panama Papers.
Automated beneficial owner retrieval for legal entities.
Real-time customer risk classification with due diligence recommendation and event-triggered auto-reclassification.
Fast and efficient investigations with workflow support, intelligent automation, and 360° customer and network views across KYC, AML, and other financial crime risk domains.
Seamless integration into existing onboarding processes.

News

Learn what’s happening in the world of advanced analytics and data-driven decision management with the latest news, updates, and ideas from the FICO Newsroom.

Presentation

International Bank of Azerbaijan Takes An Integrated Approach To Prevent Financial Crime Using FICO Solution

Read more
Architectural detail

FICO Wins Financial Crime Product of the Year in Risk Technology Awards

Read more
Event
July 20, 2021 – July 22, 2021

FICO Africa Digital Forum

Join us to hear from FICO experts on the best practices that have emerged through the pandemic and the strategies required to succeed in the post – COVID 19 world.

Register now
Abstract Image

From the Blog

Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
July 21, 2020

Digital ID Proofing – Why Fraud & Compliance Must Work Together

Read more
December 06, 2019

AML: Are You Checking Ultimate Beneficial Ownership Right?

Read more
November 14, 2019

How to Reduce AML False Positives and False Negatives

Read more

Be digital ready with your KYC

Artificial Intelligence is changing industries and processes through machine learning and automation — impacting KYC operations as well. The technologies are there. Understand the future of KYC now.