Know Your Customer

Identify, verify, and know your customer — anytime, everywhere.

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Modernize KYC compliance for a digital world

Increase speed and efficiency of the know your customer and customer due diligence processes to support the faster pace of financial services in a digital world. Combine the power of human and machine to deliver a positive KYC experience, accelerate onboarding, and increase throughput by automating profile enrichment, list screening, behavior monitoring, and continuously scoring risk in your customer base.

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FICO named a “Leader” in IDC MarketScape: Worldwide Know-Your-Customer Solutions in Financial Services 2018 Vendor Assessment

IDC MarketScape


With a rich feature set of advanced tools, FICO empowers business users to make faster, smarter, customer-focused decisions.

Identity proofing and eKYC for digital onboarding

Offer mobile and online methods for seamlessly validating customer identities at onboarding, while embedding watchlist screening and real-time customer risk-rating into that process.

Advanced behavioral analytics for better customer risk ratings

Use machine learning for improved segmentation and the detection of unusual behavior.

Network analytics for KYC screening and investigation

Identify connected entities and shared information that indicate hidden relationships and clusters across customers, accounts, transactions, and any other data points.

Robotics for alert and case management

Automate alert routing and closing to reduce investigators workload and relieve them from mundane, manual activities so they can focus on what’s important — identifying suspicious behavior.

Seconds or Less

to classify customer risk

Percent of KYC Alerts

can Be Closed Automatically with Robotics


identity checks per day
Always understand the real risk

Rate your customers’ money laundering and terrorist financing risk in real-time.

High-volume entity screening against sanction and watch lists, PEP data, adverse media, and offshore leaks — including the Panama Papers.
Automated beneficial owner retrieval for legal entities.
Real-time customer risk classification with due diligence recommendation and event-triggered auto-reclassification.
Fast and efficient investigations with workflow support, intelligent automation, and 360° customer and network views across KYC, AML, and other financial crime risk domains.
Seamless integration into existing onboarding processes.


Learn what’s happening in the world of advanced analytics and data-driven decision management with the latest news, updates, and ideas from the FICO Newsroom.

March 27, 2023 – March 29, 2023

CBA Live

FICO joins the 14th annual CBA Live booth #37 in Bellagio

Register now
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From the Blog

Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
July 21, 2020

Digital ID Proofing – Why Fraud & Compliance Must Work Together

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December 06, 2019

AML: Are You Checking Ultimate Beneficial Ownership Right?

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November 14, 2019

How to Reduce AML False Positives and False Negatives

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Be digital ready with your KYC

Artificial Intelligence is changing industries and processes through machine learning and automation — impacting KYC operations as well. The technologies are there. Understand the future of KYC now.