Managing Fraud in Retail Banking Payments

Managing Fraud in Retail Banking Payments

Effectively manage fraud targeted at payments made from bank accounts, before loss occurs.

SOLUTION DETAILS

Fraud can happen across all types of retail banking payments, including electronic payments such as bank account credits and debits. The increase in online banking and the proliferation of new schemes and regulations, such as the global adoption of real-time payments, means that electronic payments are more popular than ever. Fraud detection must operate across multiple channels, including online, mobile, call center and beyond. At the same time as protecting from fraud, payment service providers need to ensure they deliver excellent customer experience and provide a secure and trusted remote banking service. In this challenging environment, payment service providers need to:

  • Identify and mitigate sophisticated malware that can take over genuine online banking sessions.
  • Thwart cross-channel fraud schemes where criminals use one channel to phish for customer and account information and another channel to initiate an electronic payment.
  • Fulfill customer expectations that they can bank safely and conveniently whenever they need to.

Using the very latest in machine learning and advanced analytics, our solutions enable financial institutions to detect fraud more accurately and manage cases more effectively so they can:

  • Avoid reputational risk by accurately detecting out-of-pattern payments.
  • Improve operational efficiency by automating decisions on genuine payments.
  • Protect customer experience by reducing false positives and automating payment decisions to eliminate unnecessary processing delays.

Solutions for Fraud in Retail Banking

lightbulb_outline PSD2 Managing Fraud Intelligently

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payment Real Time Payments

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Resources

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Integrated fraud management and AML compliance

Fraudsters and money launderers constantly adapt their approach — when their crimes are stopped, they switch their focus to other products or channels and invent new ways to circumvent your controls. Caught in an arms race with the crimina...
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FICO Cyber Risk Score: Quantifying Cyber Risk Across the Supply Chain

With more than 50% of breaches caused by third parties, your vendors and business partners can escalate the cyber risk exposure you’ve worked so hard to constrain. By continually monitoring the risk indicators of third parties, at Internet...
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Adapting Fraud Strategy to the Real-Time Rails

In 2019, Canada will be rolling out the Real-Time Rails (RTR). Part of a multi-year project to modernize Canadian payments, the RTR will be a major change in how payments in Canada work. Other countries, such as the UK and Singapore, have ...
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FICO—A History of Stopping Payment Fraud with Machine Learning Innovation

With over 100+ machine learning patents, FICO has a proven history of stopping payment fraud with machine learning innovation. As the industry has evolved, learn how FICO's technologies have evolved and proactively tackled changes in payme...