An experience worthy of the best customers.
Create a streamlined, omnichannel digital account opening experience for your customers and an efficient, compliant, and low-risk origination process with a loan origination solution (LOS) you’ll never outgrow. Today’s consumers and small business owners are empowered unlike ever before to research, evaluate, and purchase products and services. FICO® Origination Solution for Financial Services allows you to reinvent the origination process, so you can:
- Deliver a compelling customer experience.
- Improve profitability without compromising risk standards or constraining growth targets.
- Adapt quickly to emerging competitive threats and evolving customer preferences.
Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.
Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.
Continually incorporate the most predictive internal and external data.
A loan origination solution you’ll never outgrow
Design automated workflows and intuitive user screens. Decrease reliance on technical resources, make changes quickly, and increase speed-to-market.
Lending Decision Strategy
Business users can configure, test, and deploy strategies and lending policies. Build and deploy predictive models, increase speed-to-market with fewer resources, and enable more profitable decisions while managing risk.
Seamlessly deploy pooled, expert, or custom models into the platform. Hosted service provides latest version of FICO® Application Risk Models and FICO® Small Business Scoring Servicesm. Gain world-class analytics to inform decisions, manage risk, and accelerate speed-to-market.
Data-source agnostic with support for 100+ pre-built global data providers across a broad geographic range. Integrate predictive internal and external data, increase flexibility, and lower the total cost of ownership.
Omnichannel Customer Communications
Intelligent self-service communication for application status, e-signing, exchanging e-docs, and requesting information via the preferred channel. Increase completion rates, improve engagement, and reduce friction, manual intervention costs, and application abandonment.
Integrated Marketing — Real-Time Prescreen
Business users can create, manage, and deliver targeted marketing offers with an integrated, risk-aware acquisition platform. Execute multi-channel campaigns, manage marketing segmentation strategies and targeted offers, and accelerate speed-to-market.
Application Fraud Management
Identify, investigate, and resolve first- and third-party fraud risks with pre-built models and configurable fraud detection and decisioning rules. Lower fraud losses, reduce customer friction with false positives, and increase efficiency of fraud investigations.
Gain a mobile, seamless method for validating identities during customer onboarding and enrolling them as trusted entities. Improve customer experience and reduce friction with the power and convenience of mobile identity verification.
Fight fraud with an entity resolution and graph analytics platform. Scan disparate internal and third-party data, leveraging world-class proprietary fuzzy matching algorithms to resolve identities and common relationships among them.
Determine the optimal parameters for offers on a customer-by-customer basis. Develop and implement optimized strategies to drive “best offer” decisions and increase profitability.
Powered by the Extensible FICO Platform
The FICO® Decision Management Platform (FICO® Platform) serves as one unified environment for FICO applications and tools that customers use to develop, manage, connect, and enhance decision management solutions. Open and accessible APIs and pre-integrated third-party data and service providers are available to complement or extend the FICO Platform. Start simple with product templates and easily add digital sophistication easily. For example, add authentication measures to omnichannel digital account opening.
AI, Machine Learning and Advanced Analytics
How it works
Solve critical challenges and expand the customer acquisition funnel, using industry-leading capabilities across three key areas:
- Interact. Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.
- Decide. Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.
- Connect. Continually incorporate the most predictive internal and external data.
Making The Digital Leap in BankingRead more
Beyond Generation Z: Digital Account Opening for EveryoneRead more
Reinventing Origination: Fixing the Decisions that MatterRead more
The Ballad of the Small Banker: An SBA Lenders Experience with PPP LoansRead more
Looking Ahead and Preparing for a Post-Coronavirus WorldRead more
A loan origination solution you’ll never outgrow
Want to learn more about the only turnkey loan origination solution that fits wherever you are today and efficiently scales for where you’ll go tomorrow? Get in touch with one of our experts or request a demo.