Origination
Fast, frictionless, risk-aware loan origination solution — attract (and retain) profitable, digitally-savvy customers.
Overview
An experience worthy of the best customers.
Create a streamlined, omnichannel digital account opening experience for your customers and an efficient, compliant, and low-risk origination process with a loan origination solution (LOS) you’ll never outgrow. Today’s consumers and small business owners are empowered unlike ever before to research, evaluate, and purchase products and services. FICO® Origination Solution for Financial Services allows you to reinvent the origination process, so you can:
- Deliver a compelling customer experience.
- Improve profitability without compromising risk standards or constraining growth targets.
- Adapt quickly to emerging competitive threats and evolving customer preferences.
Features
Interact
Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.
Decide
Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.
Connect
Continually incorporate the most predictive internal and external data.
A loan origination solution you’ll never outgrow
Application Processing
Design automated workflows and intuitive user screens. Decrease reliance on technical resources, make changes quickly, and increase speed-to-market.
Lending Decision Strategy
Business users can configure, test, and deploy strategies and lending policies. Build and deploy predictive models, increase speed-to-market with fewer resources, and enable more profitable decisions while managing risk.
Analytic Solutions
Seamlessly deploy pooled, expert, or custom models into the platform. Hosted service provides latest version of FICO® Application Risk Models and FICO® Small Business Scoring Servicesm. Gain world-class analytics to inform decisions, manage risk, and accelerate speed-to-market.
Data Acquisition
Data-source agnostic with support for 100+ pre-built global data providers across a broad geographic range. Integrate predictive internal and external data, increase flexibility, and lower the total cost of ownership.
Omnichannel Customer Communications
Intelligent self-service communication for application status, e-signing, exchanging e-docs, and requesting information via the preferred channel. Increase completion rates, improve engagement, and reduce friction, manual intervention costs, and application abandonment.
Integrated Marketing — Real-Time Prescreen
Business users can create, manage, and deliver targeted marketing offers with an integrated, risk-aware acquisition platform. Execute multi-channel campaigns, manage marketing segmentation strategies and targeted offers, and accelerate speed-to-market.
Application Fraud Management
Identify, investigate, and resolve first- and third-party fraud risks with pre-built models and configurable fraud detection and decisioning rules. Lower fraud losses, reduce customer friction with false positives, and increase efficiency of fraud investigations.
Identity Proofing
Gain a mobile, seamless method for validating identities during customer onboarding and enrolling them as trusted entities. Improve customer experience and reduce friction with the power and convenience of mobile identity verification.
Identity Resolution
Fight fraud with an entity resolution and graph analytics platform. Scan disparate internal and third-party data, leveraging world-class proprietary fuzzy matching algorithms to resolve identities and common relationships among them.
Decision Optimization
Determine the optimal parameters for offers on a customer-by-customer basis. Develop and implement optimized strategies to drive “best offer” decisions and increase profitability.
Powered by the Extensible FICO Platform
The FICO® Decision Management Platform (FICO® Platform) serves as one unified environment for FICO applications and tools that customers use to develop, manage, connect, and enhance decision management solutions. Open and accessible APIs and pre-integrated third-party data and service providers are available to complement or extend the FICO Platform. Start simple with product templates and easily add digital sophistication easily. For example, add authentication measures to omnichannel digital account opening.
Enabling Technologies
Platform
Cloud
AI, Machine Learning and Advanced Analytics
Optimization
Statistics
How it works
Solve critical challenges and expand the customer acquisition funnel, using industry-leading capabilities across three key areas:
- Interact. Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.
- Decide. Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.
- Connect. Continually incorporate the most predictive internal and external data.
Related products
Learn more about how FICO solutions can drive better decisions and better results for your customers and your organization.
FICO® Origination Manager
Flexible, frictionless loan origination — the right fit for today’s origination needs, and future-proofed for tomorrow.
FICO® Small Business Scoring Service℠
Reliably and consistently minimize the data, time, and expense of assessing a small business applicants’ credit risk.
FICO® Customer Communication Services
Digital communication for origination and onboarding, fraud management, and debt collection.
Related resources
Gain fresh ideas and new strategies for making better business decisions with in-depth thought leadership, solution insights, and customer success stories.
Product Sheet
FICO Origination Solution for Financial Services
Product Sheet
FICO Customer Communication Services – Originations
Webinar
North America Digital Account Opening (DAO)
Webinar
North America Ensuring Small Businesses Survive and Recover
Blogs
Making The Digital Leap in Banking
Read more
Beyond Generation Z: Digital Account Opening for Everyone
Read more
Reinventing Origination: Fixing the Decisions that Matter
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The Ballad of the Small Banker: An SBA Lenders Experience with PPP Loans
Read more
Looking Ahead and Preparing for a Post-Coronavirus World
Read moreA loan origination solution you’ll never outgrow
Want to learn more about the only turnkey loan origination solution that fits wherever you are today and efficiently scales for where you’ll go tomorrow? Get in touch with one of our experts or request a demo.