Pre-Delinquency Services for Unsecured Lending

Now you can strengthen your relationship with customers — and reduce the strain on your already overwhelmed collections team.

• Identify existing customers who are at risk of falling behind on their payments with sophisticated transaction monitoring and behavior scoring.
• Engage these customers proactively and help them avoid slipping into collections —without increasing headcount — using modern, customer-centric communication capabilities.

FICO’s solution brings together the following industry-leading capabilities:

• Be proactive to help customers stay out of collections — thereby increasing satisfaction and retention and decreasing early delinquency.
• Position your bank to expand relationships by demonstrating that you care about customers’ financial health and well-being.
• Reduce strain on collections operations by keeping low-risk and self-cure accounts out of delinquency.