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Now you can strengthen your relationship with customers — and reduce the strain on your already overwhelmed collections team.
FICO’s solution brings together the following industry-leading capabilities:
Batch and real-time transaction monitoring, as well as advanced behavior scoring, in one advanced account management system.
Digital customer communication that leverages automation and analytics to increase self-service resolution.
Solving your biggest and most complex business problems.
FICO Optimization Community
Make more profitable customer and account decisions.
FICO TRIAD Community
Smarter banking decisions.
Two-way automated voice, text, email and mobile app notifications that are smart, scalable and include a human touch.
FICO Collections & Recovery Community
The economic free fall since mid-March, coupled with government restrictions on collections & recovery activity related to the COVID-19 pandemic, has caused many lenders to review their portfolios for effective management. Incremental ...
Affordability and driving the right outcomes for customers has never been so front of mind for credit lenders. Over the past couple of months, every market has been challenged to deal with credit-stressed consumers, in situations where the...
Based the recent Aite Report white paper commissioned by FICO, “Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt,” this is one of three executive briefs that speaks to the biggest strategic trends in debt collection...
The global crises that we are currently experiencing is having a significant impact on collections departments where they have to significantly modify their collections strategies, not just for the current situation, but also prepare for t...