Analytics & ML
Leverage our patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.

Optimization and automation often get referred to in the same breath. It’s no surprise, they work side-by-side to ensure operating models are as streamlined as they can be for digital customers, often with exceptions and agent intervention only needed if requested. Optimizing and streamlining underwriting processes are vital to ensuring a balance — all underpinned by available specialist resources — that allows the maximum volume of work to be automated as efficiently as possible. FICO is already helping organizations make their operations smarter, faster, and more profitable with increased automation and personalization on digital channels. It includes rapid application development, optimization, automation, and accelerated underwriting decisions that help agents stay one step ahead of the competition.
Underwriters continue to deal with one of the most competitive and challenging periods in the history of the industry. It seems regulations are in a state of constant flux. Customers are more willing to switch providers than ever before — and they expect faster, personalized offers and service. At the same time, consumer information still isn’t easy to collect, analyze, or approve, and many companies haven’t been able to automate processes as successfully as they’d hoped. Underwriters try to make the best of legacy systems. But downward pressure on margins makes it harder for companies to staff up or upgrade their software. FICO® Platform for Underwriting is already helping providers win a competitive market share. It offers everything underwriters need at their fingertips — and so much more.
With more than 60 years of innovation and pioneering work in predictive analytics, machine learning, and artificial intelligence, FICO® Platform provides a complete, end-to-end set of composable capabilities that empower you to uniquely address a vast spectrum of use cases — right across the customer lifecycle.
It’s the unique combination of Data, Insights, Actions, and Outcomes that delivers a differentiated approach to AI decisioning — at speed and at scale. It enables you to achieve a competitive advantage you’d experience with a fully custom approach — where your unique know-how and intelligence are kept secret — while lowering your costs and speeding up the time to market.
Leverage our patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.
Make more precise, consistent, and intelligent decisions across your enterprise with expert control over your decision logic.
Give your business users the crystal ball they need to creatively explore ideas, respond to emerging trends, and build better decisions.
Inform your decisions and enrich your insights with signals from third-party data and other alternative data sources.
Choreograph your intelligence to animate customer journeys by weaving data, insights, and actions into positive, memorable, and valuable moments in your customers lives.
Get more machine learning projects into production by leveraging a shared library of derived data attributes across your enterprise.
Unleash the power of mathematical optimization — use high-performance solvers to model business problems and calculate the best possible decision to maximize your desired outcomes.
Enforce overall management of the entire ecosystem so you can move quickly and with confidence.
Ensure your configuration drives the desired outcomes by testing and validating business services across FICO® Platform.
Can you prevent first-party, third-party, and synthetic identity fraud and provide customers with great service?
ARM enables faster time to “yes” by approving loan applicants quicker, driving increased profitability, streamlining your operations, and reducing regulatory risk.
Outshine the competition and reach new heights. Predictive analytics and enhanced customer onboarding give you the power to achieve portfolio growth while staying within resource constraints.
Resolve more debt with AI-infused omnichannel communication.
Create seamless communication across the entire customer journey with a single enterprise platform solution.
An intelligent omnichannel digital customer communication management solution for low-friction, high-security fraud alert resolution.
Intelligent digital customer communication management across the customer lifecycle.
One size doesn't fit all. Deliver the right offers, when and where it matters.