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Welcome to FICO’s Trust Center

We are committed to protecting your personal information in our possession. We maintain strict security protocols to protect the personal data that we process.  

Trust Center at FICO

If you have come to this website because you have a privacy matter to discuss with us, or if you have questions about FICO’s privacy policy and practices, you can usually find the answers in our FICO Data Privacy Policy ( You can also send a message to us at and we will contact you to resolve your privacy matter.

You may have come to this website because you would like to exercise your right to access your personal information in our possession, and correct or delete it. Please note: FICO is almost always a service provider for other businesses, and we only process personal information on behalf of those businesses. You should contact the companies you do business with directly in order to get access to your personal information.

Some things you should know:

  • FICO does not sell your personal information to third parties for their use.
  • FICO is not a credit bureau; we do not keep any credit data except on behalf of and at the request of our myFICO customers.
  • FICO is certified under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield


If you are living in the United States, the European Union, or elsewhere in the world, contact us at this email address and we will contact you with further instructions to enable you to exercise your rights.