The Forrester Wave™: AI Decisioning Platforms, Q2 2025
FICO named a leader
Analyst Report
In its 2025 evaluation of AI decisioning platform providers, Forrester found that FICO is a Leader, recognized with the top score in the current offering category, and second highest score in the strategy category. The report states that AI decisioning platforms enable faster, more accurate decisions across complex business processes by combining human intelligence and AI.
According to the Forrester report, these platforms are essential for organizations seeking to operationalize decision intelligence. They noted that top AI decisioning platforms, like FICO® Platform, support composable decisioning, empower business users with low-code tools, and embed robust governance to ensure compliance and trust in AI-powered decisions.
FICO’s vendor profile states that the firm excels in decision authoring, testing, and optimization, enabling enterprises to create, validate, and enhance complex decision logic. Its superior governance capabilities, including lifecycle management, transparency, extensibility, and observability, ensure compliance for robust monitoring. Forrester concluded that FICO best fits customers who extend credit and other financial services to millions of consumers and who require customizable solutions across the entire customer lifecycle.
Access the full report to see why Forrester named FICO a Leader and why we believe our platform helps enterprises make smarter, faster, and more responsible decisions.