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Bancomer Success Story

For top Mexican bank, enterprise approach to fraud delivers dramatic results across channels

Estudio de caso

Success Story:

Client: BBVA Bancomer, a market leader in Mexico, with a 27 % share of consumer wallet and 17 million credit and debit cards. 

Challenge: Tackle the multi-channel, shape-shifting fraud threat without impacting the customer experience. 

Solution: FICO Falcon Fraud Manager 

Results: Credit card: Reduced fraud from 100 to 9 basis points. Debit card: Reduced by 70 basis points the first year. Online fraud: losses went down 80 %; attempts were reduced by 50 %