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Case Study Prosperity Bank - Prosperity Bank fuels growth with FICO loan origination solution

Combined FICO and Fiserv solution improves speed and consistency of underwriting

Estudio de caso

Rapidly growing St. Augustine, Florida-based Prosperity Bank faced the challenge of meeting high customer expectations for excellent customer service while maintaining consistency of decision making across its 18 banking offices throughout northern Florida. Bank executives Wayne Colee, senior vice president of consumer lending, and Beverly Pile, vice president of consumer underwriting, had experienced the value of score-based lending decisioning at other institutions, and intended to introduce that approach at Prosperity Bank.

Relying on score-based lending decisions helps us improve consistency, meet compliance requirements and reduce losses.” —Wayne Colee, Senior Vice President, Consumer Lending, Prosperity Bank