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PSECU genera fidelidad y compromiso de los miembros

Estudio de caso

PSECU genera fidelidad y compromiso de los miembros

Con comunicaciones omnicanal en todo el ciclo de vida del cliente

Estudio de caso

Client: PSECU (Pennsylvania State Employees Credit Union)

Challenge: Match the technological sophistication of large banks to increase the convenience of engagement with members without sacrificing a strong member relationship.

Solution: FICO® Customer Communication Services

Results: Across the full customer lifecycle, Customer Communication Services facilitates real-time, personalized, ultraconvenient communication, driving member loyalty and satisfaction.