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Retail finance leader drives better results with smart, automated and compliant collections

Comunicaciones con los clientes

Estudio de caso

To help the company achieve these goals, the finance provider was looking for a solution that would enable them to implement sophisticated engagement strategies to connect and resolve debt with customers over the right channel — whether mobile application, voice, SMS, web or email — at the right time and drive resolution. After looking at the available solutions, they chose FICO® Risk Intervention Manager.