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Taking Your Credit Union’s Collections Performance to the Top

Taking Your Credit Union’s Collections Performance to the Top

Libro electrónico

Intelligent communications and member self-serve help you scale the shifting economic, regulatory and social environment. In today's dynamic collections environment, traditional approaches are less and less effective. New techniques-like self-serve ways for members to resolve delinquencies from their mobile phone-produce higher ROI for collections time, effort and expense. Learn how one financial institution used intelligent omnichannel communications and member self-serve to collect 51 % more debt than its current call center, at an even lower cost than an offshore alternative.