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Proximity Location Service

Proximity Location Service

A FICO® Customer Communication Services Add-On

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The Proximity Location Service is a near real-time, card-present fraud detection and prevention solution for both credit and debit card issuers. It is used to verify that a customer's mobile device is in the same location as a suspicious transaction (ATM or point-of-sale terminal), indicating a high probability that the transaction is genuine and avoiding unnecessary contact with the customer. Limiting impact on subsequent transactions, it enhances customer service by reducing false positives, cross-border fraud and case management costs. The Proximity Location Service is delivered as an add-on service to FICO® Fraud Resolution Manager, a software-as-a-service (SaaS) application. FICO Fraud Resolution Manager can be integrated with FICO® Falcon® Fraud Manager for a complete end-to-end solution.