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FICO® Customer Management Current State Assessment

Accelerate customer-level decision making in your organization

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FICO® Customer Management Current State Assessment is a brief but intensive consulting engagement designed to ensure you have the right tools and customer-level strategies to drive more profit and loyalty from your customer base. A professional risk management team with analytic, strategic, technical and regulatory expertise will review your processes, data, analysis and reporting capabilities to identify opportunities and gaps. We assess whether your organizational structure, technical infrastructure, and decisioning and analytic capabilities support your short- and long-term customer profitability goals. And we deliver a realistic, workable, customized roadmap for success.