Redefining Scam Prevention: A Seven-Step Path to Customer Protection
Building proactive, intelligence-driven defense against evolving fraud threats

White Paper
The global scam epidemic represents one of the most significant threats facing customers and financial institutions (FIs). As scammers become increasingly sophisticated and regulatory frameworks shift liability, FIs must evolve beyond reactive fraud detection to implement comprehensive scam prevention strategies.
This whitepaper outlines a technology-enabled framework that supports comprehensive scams detection and prevention across the entire customer lifecycle. FIs that act now to implement these strategies will protect their customers and reputation, while also positioning themselves well for the continuing evolution of regulatory landscapes.
Download this whitepaper and learn more about the importance of:
- Customer-level context and insights
- Implementing proactive intervention capabilities
- Focus on mule control
- Fostering industry-wide collaboration
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