Use the Windows Control Panel to uninstall the programs that make up the Xpress Insight.
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Important Before you begin, make sure you have made a copy of the following:
- The Xpress program license file, C:\xpressmp\bin\xpauth.xpr.
- The Tableau Server program license key. This is available in the Manage Product Keys option, either in Tableau's Start menu folder or its system tray icon popup.
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- From the Windows Start menu, select .
- Uninstall all FICO Xpress Insight programs.
When prompted, click
No to retaining your database files. (A manual backup of your apps was created in the previous section.)
- If you are upgrading Xpress, uninstall all Xpress programs.
- If you are upgrading Tableau, uninstall the Tableau Server program.
- Restart your machine.
- Delete C:\xpressmp and all files and subfolders.
You have now uninstalled the old version of
Xpress Insight. You can now go to the next section and take the steps needed to install the new version of
Xpress Insight.
