Updating Users From LDAP

When Partial LDAP is enabled, the UPDATE FROM LDAP button is enabled on the List users page. If Full LDAP integration is active, Users are automatically verified and updated by the LDAP server during log in. For more, see the Xpress Insight Installation Guide, chapter Authenticating Users with Active Directory or LDAP.

Clicking the UPDATE FROM LDAP button displays a dialog box showing the status of the update process.

• The Xpress Insight server will attempt to update all user details within Xpress Insight that are not local accounts.
• If Xpress Insight is not able to update an account, a message will be written to the Xpress Insight server log file.
• If Xpress Insight is unable to connect to LDAP, the failure will be displayed in a dialog box.

When you close the dialog box, Xpress Insight refreshes the List users page and shows the updated user details.

Note LDAP integration is not available with a Community licence.

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