Initializing help system before first use

Troubleshooting Installation on RHEL

This section details the steps you can take if the installation process fails.
If the installation process fails, there are some common issues you can check.
  • If the RHEL7 installation command does not work, try running the RHEL6 command.
  • Check the Xpress user can access Java Home and run the java command.
  • Check SELinux. This should be set to permissive: 
    sudo getenforce
    If this is set to Enforcing then edit the file /etc/selinux/config and set SELINUX=permissive. Then run sudo setenforce 0.
  • If the following error is displayed: 
    mkdir: cannot create directory ‘/tmp’: Permission denied.
    Make sure the xpress user can write to /tmp.
Parent Topic Installation on Red Hat Enterprise Linux (RHEL)

© 2001-2020 Fair Isaac Corporation. All rights reserved. This documentation is the property of Fair Isaac Corporation (“FICO”). Receipt or possession of this documentation does not convey rights to disclose, reproduce, make derivative works, use, or allow others to use it except solely for internal evaluation purposes to determine whether to purchase a license to the software described in this documentation, or as otherwise set forth in a written software license agreement between you and FICO (or a FICO affiliate). Use of this documentation and the software described in it must conform strictly to the foregoing permitted uses, and no other use is permitted.