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Troubleshooting Installation on RHEL

This section details the steps you can take if the installation process fails.
If the installation process fails, there are some common issues you can check.
  • If the RHEL7 installation command does not work, try running the RHEL6 command.
  • Check the Xpress user can access Java Home and run the java command.
  • Check SELinux. This should be set to permissive:
    sudo getenforce
    If this is set to Enforcing then edit the file /etc/selinux/config and set SELINUX=permissive. Then run sudo setenforce 0.
  • If the following error is displayed:
    mkdir: cannot create directory ‘/tmp’: Permission denied.
    Make sure the xpress user can write to /tmp.