Initializing help system before first use

Troubleshooting

This section describes some known issues and possible solutions.

  • Mosel: E-353: Module `python3' disabled by restrictions. This module does not handle Mosel restrictions, it will therefore fail to load if Mosel is run in restricted mode. Section Xpress Insight configuration provides information about configuring the security restrictions.
  • If the initialization of a Python extension module fails when it is imported from within Mosel, then first check which Python environment is used from within Mosel (set pyinitverbose to true) and check whether the extension module is installed in that environment. If it is installed and can be imported from within the interactive shell of that environment, but fails when it is imported from within Mosel, then check whether your environment is set up correctly: Windows Anaconda Setup, Linux Anaconda Setup.