Initializing help system before first use

Configuring Tableau on Windows

To configure Tableau, you must be logged in to the target Windows machine with full Administrator privileges.

Tableau for Xpress Insight must be configured after Tableau Server has been installed and must be performed on the same machine as the Tableau installation.

  1. Run Tableau for FICO configuration for Xpress Insight.exe.
  2. This installer configures Tableau for use by Xpress Insight. Click Next.
  3. Select the destination folder. Click Next.
    The installation can take several minutes.
  4. Select whether Tableau should be installed on the same machine as Xpress Insight, or on a separate machine. For more on distributed tableau servers, see https://onlinehelp.tableau.com/current/server/en-us/distrib_requ.htm.
    1. If you select separate machines, you will be prompted to enter all the IP addresses of the computer running Xpress Insight. These can be collected by running the file XPRESSDIR/insight/server/config/getallips.bat from the Xpress Insight installation. This will open a console window with all the IP addresses of that machine, in a comma-separated list. This can be cut and pasted into (for example) an email or IM chat window, and sent to the Tableau installation.

      If the addresses spill over into multiple lines, edit the line breaks out in a text editor before pasting them into the installer.

      Note: If hostnames are used in place of IP Addresses, be aware that Tableau only supports static IP addresses. If the IPv4 address changes, re-run the installer.
      Note: Tableau does not support temporary IPv6 addresses. See the following Tableau Knowledge Base article details on how to detect and resolve this: http://kb.tableau.com/articles/Issue/identifying-and-disabling-temporary-ipv6-addresses
    2. A console window is displayed, requesting the Windows Administrator account password for the target machine.
      Note: The dialog does not update to show key presses; You only get one attempt to enter the password.
    3. After the Xpress Insight configuration has been determined, Tableau will be configured to use the relevant IP addresses. This will involve automatically restarting the Tableau Server service to make use of the new configuration, which may take a few minutes. The dialog does not display a progress bar, but the process can be monitored in Task Manager. Any problems at the configuration stage will be shown as output from the process with any error messages that may have been produced, to help diagnose the problem.
  5. When configuration is complete, click Finish to close the installer.

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