Analytics help a major PBM improve patient engagement and operational efficiency

A national health care priority: Reduced costs and improved outcomes

By using a FICO model to better predict the propensity of any patient to receive their medications by mail, a leading PBM was able to convert more patients to its mail order pharmacy. Studies suggest that medication adherence can be increased with mail order pharmaceuticals, resulting in healthier patients as well as a healthier bottom line.

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