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Taking Control: Digital Transformation in the New Normal

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Read the new American Banker special report

"Clear & Present Danger: The Threat of Digital Disruption in Financial Services and What Banks Can Do to Vanquish It" sponsored by FICO

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Customer Management on the FICO® Community

View product resources, access training, and read blogs from FICO experts

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“FICO’s optimization software is clearly next-generation and their expertise and proactive engagement have gone a long way in making this project successful.”

- Rishi Amrit, Process Control Engineer, Shell

“FICO optimization technology gives us the power and flexibility we need to determine optimal strategies that provide benefits to the customer and the grid.”

- Seyed Madaeni, Principal of Grid Engineering Solutions, SolarCity

“Because of FICO Xpress Optimization, the utilization of our fleet has gone up by two percentage points. This is a big, big deal for a car rental company.”

- Jens Utech, Director of Backoffice and Station Systems, Avis Europe

“Working with delinquent customers to keep them in their cars while working out payment options has helped Toyota avoid millions of dollars in losses.”

- Jim Bander, National Manager for Decision Science, Toyota Financial Services

“Using advanced analytics to manage the supply chain and reduce costs has become imperative. FICO has been critical to the optimization needs at Nestlé USA.”

- Shan Collins, Vice President of Planning & Center of Excellence, Nestlé USA

“The key to modernizing analytics is to make decision-making models part of day-to-day business practices. FICO Decision Management Suite fits that role perfectly.”

- Ken Elliott, Global Director of Analytics, Hewlett Packard Enterprise

" ...we’ve had such a positive experience with FICO and their Xpress product that we’ve even asked third-party vendors to switch to Xpress to earn our business.”

- Rusty Burlingame, Principal Operations Research Advisor, Southwest Airlines

“FICO’s technology has given us immense flexibility and control throughout our expansive global footprint and has been a key component in our ability to sustainably grow at a high pace.”

- Vladimir Michl, Group Risk Technology Manager, Home Credit Group

“The partnership we have developed with FICO over the years has helped us become more agile in our analytic capabilities and has significantly increased our profitability.”

- Zadik Lopez, Regional Analytics Manager, Banco Ficohsa

American Airlines

American Airlines

Ever wonder how American Airlines runs the largest airline in the world on the leading optimization platform?

Case Study
Nationwide Building Society

Nationwide Building Society

World’s largest building society grows loan portfolio and profitability.

Case Study


Samsung Card Case Study: Grow business. Keep risk at bay.

Case Study


SolarCity uses FICO® Xpress Optimization Suite to optimize distributed energy applications.

Case Study
Southwest Airlines

Southwest Airlines

Ever Wonder How Southwest Airlines ranked #1 in customer satisfaction while staying consistently profitable?

Case Study