FICO Customer Support
FICO Customer Support offers technical support and services for your FICO solutions ranging from self-help tools to direct assistance with a FICO support engineer. Support is available to all clients who have an active maintenance contract.
The FICO Customer Self-Service Portal (support.fico.com) is a secure web portal that allows users to open, review, and update their support cases; manage their organization's portal users; find solutions to common problems in the FICO Knowledge Base; and view the availability of their cloud applications 24 hours a day, 7 days a week.
You can find support contact information and a link to the FICO Customer Self-Service Portal on the Global Support Center landing page (www.fico.com/en/product-support).
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