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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
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FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.FICO® Decision Management Suite 2.0
Realize the promise of advanced analytics and decision management
Overview
FICO® Decision Management Suite 2.0
The FICO® Decision Management Suite 2.0 provides an easy way for customers to evaluate, customize, deploy and scale state-of-the-art analytics and decision management solutions. It allows customers to quickly integrate FICO and FICO partner decision management tools and components with their own components, helping organizations of all sizes realize the promise of advanced analytics and decision management via cost effective, scalable cloud and on-premises solutions.
Solution Architecture
FICO® Decision Management Suite
The FICO Decision Management Suite, along with the FICO Analytic Cloud, provides a comprehensive environment that makes it quick and easy to glean insights from data, and develop analytic models and decision services that operationalize those insights. It seamlessly integrates analytics, decisioning, optimization, data visualization and exploration, rapid application development and other FICO Decision Management Platform capabilities to provide a complete and agile decisioning solution.
Customers
Available Products
FICO® Analytic Consulting
Product overview
FICO® Analytic Consulting helps you attain the best predictive models for your business needs—whether you’re new to scoring or have an experienced in-house analytic team. FICO Analytic Consulting's predictive models provide significant benefits used on their own or as an integral part of FICO’s decision management solutions. Use empirically derived custom models tailored specifically to proprietary product portfolios and customer bases, as well as pooled-data and expert (knowledge-based) models to reduce the time, expense and data demands of custom development.
FICO® Analytic Modeler Decision Tree Professional
Product overview
Companies need decisioning tools that move beyond segmentation to strategy development, yet many decision tools cannot do that. Some tools rely on business experience rather than data, or analyze only one business objective at a time—approaches that are neither efficient nor effective. By comparison, FICO® Analytic Modeler Decision Tree Professional integrates data-driven rules with policies to target segments that support a company’s objectives. Analysts can quickly access and begin using a robust segmentation tool that evaluates multiple business perspectives simultaneously, and allows analysts to move from segmentation to serving populations.
FICO® Analytic Modeler Scorecard
Product overview
FICO® Analytic Modeler Scorecard is built for the business analyst who is new to predictive modeling. This intuitive software, hosted in the FICO® Analytic Cloud and available for on-premises deployment as part of the FICO Decision Management Suite, can automatically create and explore effective predictive models. Unlike other scorecard solutions, FICO® Analytic Modeler Scorecard provides interactive visualizations that give insights into the most important predictive patterns and factors driving business outcomes.
If you are an experienced analyst who needs more advanced scorecard building capabilities and control over the model and resulting documentation, FICO® Analytic Modeler Scorecard Professional powered by Xeno® may be the right tool for you.
FICO® Analytic Modeler Scorecard Professional
Product overview
A shortage of analytic talent plus the complex nature of most modeling products lead many companies to either outsource model development or take a “homegrown” route lacking standardization. Resulting models can fail to meet regulatory standards, prove difficult to integrate and impede productivity.
FICO® Analytic Modeler Scorecard Professional empowers the experienced business analyst with a sophisticated and intuitive point-and-click scorecard development tool that efficiently adjusts for imperfect data, addresses competing objectives, and builds best-of-breed transparent models that align to business expectations, meet regulatory requirements and ease the audit process.
FICO® Application Studio
Product overview
FICO® Application Studio is a powerful solution that shortens the time to develop and deliver analytically powered applications—up to 10 times faster than traditional approaches—that are secure, mobile-ready and can be deployed as a cloud-based or on-premises solution.
FICO® Customer Communication Services
Product overview
As consumer service expectations rise and consumers expand their use of different communication channels, organizations of all types (banks, utilities, auto manufacturers, telecommunications firms and insurers) are seeking ways to connect effectively at scale. FICO® Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.
FICO® Data Orchestrator
Product overview
FICO® Data Orchestrator is a cloud or on-premises data retrieval and mapping solution that can access, gather and transform data from corporate or public facing information services, such as credit reference agencies. Organizations can connect to and transform multiple sources of data to improve operational intelligence, risk management and usability.
FICO® Decision Central™
Product overview
FICO® Decision Central™ manages all decision assets and analytic models across the entire lifecycle. FICO® Decision Central™ minimizes compliance risk with streamlined validation reporting, consistent workflow processes, automated approval capture and accurate audit trails. By enhancing model performance, it allows businesses a single pane of glass to manage risk.
FICO® Decision Management Platform Streaming
Product overview
FICO® Decision Management Platform Streaming provides a fully integrated solution for any data -- Big Data or otherwise -- to rapidly generate powerful insights and precise decisioning from the most diverse range of sources. The Platform can import, normalize and synthesize data from any source to quickly analyze the best data to generate decisions, enabling organizations to respond to signals in the data in real-time.
FICO® Decision Modeler
Product overview
FICO® Decision Modeler empowers business users to create, maintain and control business rules, policies and procedures throughout their operational systems without programming or specialized development packages. Available as a cloud-based or on-premises solution, Decision Modeler gives businesses maximum control and agility for high-volume decisions.
FICO® Decision Optimizer
Product overview
FICO® Decision Optimizer enables business analysts to develop, assess and improve the decisions that drive customer interactions and business results. Its advanced decision impact modeling, simulation and optimization techniques allows you to discover better decision strategies that balance trade-offs between cost, risk and reward, while also factoring in economic and market conditions.
Visit the FICO Xpress Optimization Community to learn more about what you can do with Decision Optimizer, download software trials, get support and talk to the experts!
FICO® Identity Resolution Engine
Product overview
FICO® Identity Resolution Engine (IRE) adds a critical dimension to the fight against fraud by proactively identifying and investigating the true identities of perpetrators and fraud rings. FICO Identity Resolution Engine allows institutions to classify identities and other entities and correlate relationships through their data. Identity Resolution Engine applies predictive graph analytics by analyzing linkages between people, places, documents, and events. Subsequently IRE can generate prescriptive alerts that empower organizations to prioritize fraudulent activity.
IRE is utilized in numerous industries across the public and private sectors to target the detection of organized fraud rings committing financial crimes through bust-out fraud, fraudulent health claims, and other nearly undetectable methods.
FICO® Optimization Modeler
Product overview
FICO® Optimization Modeler enables businesses to rapidly deploy optimization models as powerful applications. It lets teams work in a collaborative environment with interactive visualization and an interface designed for business users to work with models in easy-to-understand terms and account for trade-offs and sensitivities implicit in the business problem. Powered by FICO® Xpress Optimization Suite and available in the FICO® Analytic Cloud, FICO® Optimization Modeler is integrated with decision rules and predictive analytics as part of the FICO® Decision Management Suite.
Visit the FICO Optimization Community to learn more about what you can do with Optimization Modeler, download software trials, get support and talk to the experts!
FICO® Visual Insights Studio
Product overview
FICO® Visual Insights Studio provides a complete business analytics solution that turns data insights into operationalized decisions that improve business performance. Visual Insights Studio provides the tools to identify interesting data patterns and drill down to highlight deep insights into how decisions and actions influence customer behavior and business outcomes. Unlike other business intelligence platforms, Visual Insights Studio provides a fully integrated solution that radically reduces time and costs by empowering business experts to freely explore customer interaction data and find insights without waiting weeks or months for IT assistance.
Product overview
FICO® Analytic Consulting helps you attain the best predictive models for your business needs—whether you’re new to scoring or have an experienced in-house analytic team. FICO Analytic Consulting's predictive models provide significant benefits used on their own or as an integral part of FICO’s decision management solutions. Use empirically derived custom models tailored specifically to proprietary product portfolios and customer bases, as well as pooled-data and expert (knowledge-based) models to reduce the time, expense and data demands of custom development.
Product overview
Companies need decisioning tools that move beyond segmentation to strategy development, yet many decision tools cannot do that. Some tools rely on business experience rather than data, or analyze only one business objective at a time—approaches that are neither efficient nor effective. By comparison, FICO® Analytic Modeler Decision Tree Professional integrates data-driven rules with policies to target segments that support a company’s objectives. Analysts can quickly access and begin using a robust segmentation tool that evaluates multiple business perspectives simultaneously, and allows analysts to move from segmentation to serving populations.
Product overview
FICO® Analytic Modeler Scorecard is built for the business analyst who is new to predictive modeling. This intuitive software, hosted in the FICO® Analytic Cloud and available for on-premises deployment as part of the FICO Decision Management Suite, can automatically create and explore effective predictive models. Unlike other scorecard solutions, FICO® Analytic Modeler Scorecard provides interactive visualizations that give insights into the most important predictive patterns and factors driving business outcomes.
If you are an experienced analyst who needs more advanced scorecard building capabilities and control over the model and resulting documentation, FICO® Analytic Modeler Scorecard Professional powered by Xeno® may be the right tool for you.
Product overview
A shortage of analytic talent plus the complex nature of most modeling products lead many companies to either outsource model development or take a “homegrown” route lacking standardization. Resulting models can fail to meet regulatory standards, prove difficult to integrate and impede productivity.
FICO® Analytic Modeler Scorecard Professional empowers the experienced business analyst with a sophisticated and intuitive point-and-click scorecard development tool that efficiently adjusts for imperfect data, addresses competing objectives, and builds best-of-breed transparent models that align to business expectations, meet regulatory requirements and ease the audit process.
Product overview
FICO® Application Studio is a powerful solution that shortens the time to develop and deliver analytically powered applications—up to 10 times faster than traditional approaches—that are secure, mobile-ready and can be deployed as a cloud-based or on-premises solution.
Product overview
As consumer service expectations rise and consumers expand their use of different communication channels, organizations of all types (banks, utilities, auto manufacturers, telecommunications firms and insurers) are seeking ways to connect effectively at scale. FICO® Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.
Product overview
FICO® Data Orchestrator is a cloud or on-premises data retrieval and mapping solution that can access, gather and transform data from corporate or public facing information services, such as credit reference agencies. Organizations can connect to and transform multiple sources of data to improve operational intelligence, risk management and usability.
Product overview
FICO® Decision Central™ manages all decision assets and analytic models across the entire lifecycle. FICO® Decision Central™ minimizes compliance risk with streamlined validation reporting, consistent workflow processes, automated approval capture and accurate audit trails. By enhancing model performance, it allows businesses a single pane of glass to manage risk.
Product overview
FICO® Decision Management Platform Streaming provides a fully integrated solution for any data -- Big Data or otherwise -- to rapidly generate powerful insights and precise decisioning from the most diverse range of sources. The Platform can import, normalize and synthesize data from any source to quickly analyze the best data to generate decisions, enabling organizations to respond to signals in the data in real-time.
Product overview
FICO® Decision Modeler empowers business users to create, maintain and control business rules, policies and procedures throughout their operational systems without programming or specialized development packages. Available as a cloud-based or on-premises solution, Decision Modeler gives businesses maximum control and agility for high-volume decisions.
Product overview
FICO® Decision Optimizer enables business analysts to develop, assess and improve the decisions that drive customer interactions and business results. Its advanced decision impact modeling, simulation and optimization techniques allows you to discover better decision strategies that balance trade-offs between cost, risk and reward, while also factoring in economic and market conditions.
Visit the FICO Xpress Optimization Community to learn more about what you can do with Decision Optimizer, download software trials, get support and talk to the experts!
Product overview
FICO® Identity Resolution Engine (IRE) adds a critical dimension to the fight against fraud by proactively identifying and investigating the true identities of perpetrators and fraud rings. FICO Identity Resolution Engine allows institutions to classify identities and other entities and correlate relationships through their data. Identity Resolution Engine applies predictive graph analytics by analyzing linkages between people, places, documents, and events. Subsequently IRE can generate prescriptive alerts that empower organizations to prioritize fraudulent activity.
IRE is utilized in numerous industries across the public and private sectors to target the detection of organized fraud rings committing financial crimes through bust-out fraud, fraudulent health claims, and other nearly undetectable methods.
Product overview
FICO® Optimization Modeler enables businesses to rapidly deploy optimization models as powerful applications. It lets teams work in a collaborative environment with interactive visualization and an interface designed for business users to work with models in easy-to-understand terms and account for trade-offs and sensitivities implicit in the business problem. Powered by FICO® Xpress Optimization Suite and available in the FICO® Analytic Cloud, FICO® Optimization Modeler is integrated with decision rules and predictive analytics as part of the FICO® Decision Management Suite.
Visit the FICO Optimization Community to learn more about what you can do with Optimization Modeler, download software trials, get support and talk to the experts!
Product overview
FICO® Visual Insights Studio provides a complete business analytics solution that turns data insights into operationalized decisions that improve business performance. Visual Insights Studio provides the tools to identify interesting data patterns and drill down to highlight deep insights into how decisions and actions influence customer behavior and business outcomes. Unlike other business intelligence platforms, Visual Insights Studio provides a fully integrated solution that radically reduces time and costs by empowering business experts to freely explore customer interaction data and find insights without waiting weeks or months for IT assistance.
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