What is FICO Platform?

This is the secret to customer delight. At hyper scale.

FICO Platform revolutionizes how organizations make decisions and apply intelligence across the customer lifecycle.

Innovators are outpacing their competition by creating an ‘enterprise intelligence network’ that transforms their company. This creates a radical new way to operationalize data-driven decisioning and AI with responsible AI at the core and the agility to adapt to our changing world.

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Happy woman jumping
Who We Are

We are the undisputed leader in applied intelligence

But don’t take our word for it. Leading analysts and customers have spoken.
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Forrester

Leader

FICO Named a Leader
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Chartis

Winner

Innovation, RiskTech 100
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Chartis

#1

AI & Decision Management Platform
The Time is Now

There will be winners and losers

To create and maintain digital supremacy, bold action is required to break loose from the status quo.
Tennis ball win

1) Gartner Reengineering the Decision Survey​

2) Accenture, Future Systems Report​

3) State of AI Responsible AI: 2021​

4) Gartner CIO Survey​

expect decisions to become more complex in the next 18 months 1

of top performing companies are adopting platform as a service 2

of AI leaders are struggling to implement AI responsibly 3

of financial services firms exhibit high business composability 4

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Decision tree
Accelerating Digital Transformation

Real-time decisioning in action

Ditch siloed AI point-solutions and unify your operations with a modern, API-first applied intelligence platform. This empowers you to deliver game-changing customer outcomes by transforming your data, analytics, ML and human expertise into real-time decisions at scale, across channels.​

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Decision tree

"Accessing the capabilities of FICO Platform has unleashed creativity in our organization. Our amazing analytics and technical talent are now building solutions and models that they never would have attempted in the past."

Chief Risk Officer

Bank of Montreal

Revolutionize your organization

Winning is a team sport.

Put an end to innovation-stifling, siloed technologies. Equip your enterprise players with the collaborative foundation they need to become customer obsessed and win.
Business Innovators
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Business Innovators

Are you doing enough to grow with your customers?


By 2026, 75% of companies will apply decision intelligence, making decision-making the next competitive differentiator1.

There’s a massive opportunity to win long-term loyalty by becoming a trusted partner in your customers’ lives. The organization that knows its customers best will engage better, react faster, price smarter, and see clearer – unlocking a deeply loyal partnership to transform outcomes for all.

1) 2023 Gartner Data & Analytics Conference

IT Leader
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IT Leader

Are you doing enough to enable your business peers?


A whopping 41% of employees are business technologists2.

The momentum around technology innovation is shifting from IT to the business. Organizations that successfully enable business technologists are 2.6x more likely to accelerate business outcomes2. Yet, CIOs still hold the primary responsibility to bring enterprise intelligence to their organization3.

2) Gartner Reimagining Technology Work Survey
3) IDC Future of Intelligence Survey

Data Scientist
Data scientist giving team a high five
Data Scientist

Are you doing enough to deliver business value from AI?


Only 10% of organizations can reliably get their AI models into production4.

It’s not enough to build new AI models that work well in the laboratory. Enterprises today need to fully operationalize AI across their organization to achieve business value. Real-time dataflow, decisioning and simulation systems create trust and transparency, helping businesses confidently drive the right outcomes in production.

4) 2023 Gartner Data & Analytics Conference

Click on a persona for more info
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Capabilities
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Platform Capabilities

How it works

FICO Platform provides an open architecture and an integrated set of composable capabilities that span the applied intelligence value chain — from organizing your data to discovering deep new insights — putting this into motion with actions to achieve the desired outcomes.
Break down data silos and operationalize a rich, contextualized view of your customers and organization.
Find signals in an ocean of noise, outsmart your competitors, respond faster to opportunities, and build a culture of continuous learning.
Infuse insights into your decision strategies and take the very best actions with confidence, in real-time and at scale.
Consistently deliver game-changing results with a responsible, governed approach to create lasting business performance.

FICO® Platform Capabilities for Applied Intelligence

Data

Data Connection & Ingestion
Seamlessly connect to and bring in data from any source when and where it is needed.
Operational Data Transparency
Enable pervasive access to in-the-moment, historical and derived data with end-to-end lineage and usage.
High-Performance Dataflow
Process real-time, batch, or streaming data from internal or external sources for both high and low latency applications.

Insights

Always-On Features & Profiling
Enrich, manage, and share features, and build real-time customer understanding with behavior transactional profiling.
Applied Analytics & ML
Develop and operationalize interpretable, real-time analytics, including the execution of highly predictive FICO-proprietary and your own open-source models.
Enterprise Optimization
Model constraint-based problems, leverage industry-leading mathematical solvers, and discover optimized decision strategies seamlessly.

Actions

Intelligent Decisions
Model decisions with proven standards, automate with business rules, and support human-in-the-loop decisions.
Business Composability
Expertly compose enterprise business services that choreograph workflows and processes to deliver results at scale.
Omni-Channel Engagement
Seamlessly interact with customers and employees on the channels they prefer to deliver hyper-personalized experiences.

Outcomes

Digital Twins & Simulation
Construct business scenarios, pressure test changes, validate strategies, and simulate the effects and impacts on KPls.
Continuous Feedback
Define and track against business targets and monitor model performance to ensure the right outcomes are being achieved.
Outcome Augmentation
Harness human-machine collaboration to learn, generate ideas, recommend adjustments, and automatically intervene.

Core

Collaboration & Asset Reusability
Share and manage decision assets to improve business productivity and track dependencies and lineage across teams and use cases.
Openness & Extensibility
Leverage APls and your favorite tools, use open standards, and join the ecosystem through our growing partner network
Responsible AI & Governance
Innovate safely and responsibly with explainable, transparent, auditable and ethical enterprise-wide foundations to Al Governance.
Deployment & Execution
Rapidly deploy to cloud, on-prem, or hybrid environments, manage the lifecycle, execute at scale, and monitor system performance.
Trust & Protection
Meet and exceed the highest standards for enterprise security and data privacy and ensure regulatory compliance.
Leading Innovation

Where cutting edge meets the real world

Discover FICO Platform’s newest developments designed to accelerate your success in our recent software releases. Don't just keep up with the future, help shape it with software built for what's next.

Get Started

Contact us

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