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All Webinars | Analytics | Banking | Business Rules | Insurance | Marketing | Retail | | |
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| Advances in Analytics
In the current volatile and dynamic environment, where there is greater pressure on profitable growth and little guidance from the past, it is important to bring to the table innovative analytics. In this webinar, the FICO research and innovation team highlights analytic capabilities that address the problem of targeting the right treatment to the right customers while continuously adapting to both changing consumer behavior and economic conditions. Specific topics include consumer DNA, economic modeling, offer optimization and learning loops. |
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| Cloud Integration
Using cloud resouces enables dynamic allocation of computation resources, which allows the development and deployment of scalable and affordable software solutions. During this webinar, FICO will introduce the combination of an advanced modelling language and a high performance optimisation solver, providing a seamless connection to the cloud. |
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| Leveraging Optimization to Catapult Results
Evaluating trade-offs between risk and reward is a key component for creating successful decision strategies. Small changes in actions at the customer or account level can produce differing reactions that can significantly impact business outcomes, especially when large number accounts are involved. How are you handling the inevitable tradeoffs that arise when multiple predictive models drag your decisions in opposite directions? As problems grow in complexity, advanced solver engines are needed that can tackle large–scale problems. In this webinar, we share our insights on how FICO global banking clients are using analytics and optimization to create strategies that maximize revenue and growth while carefully managing business risk and operating constraints. |
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| Making Big Data and Advanced Analytics Work in Pharma Marketing
Pharmaceutical marketers are grappling with both the exciting potential and daunting challenges associated with Big Data. By focusing on the wealth of data captured from non-personal promotions and inbound and outbound prescriber interactions, marketers can apply advanced analytics to create a 360° view of their customer and deliver relevant, personalized offers. The discussion will include best practices in creating centralized customer data; how to use and analyze interaction data across the brand, franchise or company; how to expand brand marketing programs globally, complying with regional privacy regulations; how to overcome barriers, such as declining access to prescribers and greater regulatory and legislative scrutiny; and how to implement a customer-centric multi-channel approach. |
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| Marketing Analytics: Choosing the Right Approach (Sponsored by DMA)
The focus of this webinar is how marketing teams can increase response rates and revenue by using analytics to make relevant, personalized offers to your customers. Analytics enable marketers to treat customers differently, even individually, based on insights into desires, taking digital retailing to a new level. Using real-world case studies, this webinar will show you the analytic techniques and strategies you need to learn and know your customer. |
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| Seven Best Practices for Effective Model Management and Compliance, a BAI webinar, sponsored by FICO
How can you achieve a compliant model management and validation program in your organization? Effectively developing, deploying and managing predictive models grows more complex as their use continues to increase. While these models drive profitable decisions, the often slow, manual process strains limited resources -- resulting in errors, delays and lost profits. An evolving regulatory environment, coupled with limited agency guidance, adds to the complexity. Regulators such as the OCC in the U.S. and the international Basel Committee on Banking Supervision have been issuing more stringent analytic model mandates. These new provisions are designed to improve financial institutions’ chances of long-term viability and success by requiring that existing and new models deliver the maximum predictive power to better manage credit risk. In this complimentary BAI Banking Strategies Webinar, two veterans in predictive modeling help you meet this challenge with best practices, strategies and insights gained from their real-world experience. |
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| Streamlining Segmentation in Predictive Modeling
Whether you’re a novice data miner or an expert predictive modeler, streamlining segmentation in your predictive models can help you create sharper predictions in less time. Learn about FICO’s latest advances in predictive segmentation discovery and multi-scorecard development software. Whether your challenges have been in discovering and properly evaluating candidate segmentations, managing model development of selected segments, or delays in deploying models, this webinar will help your team learn to build more accurate models and dramatically improve your productivity. |
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| Xpress Insights
InsightVisualisation of results is a key component of any effective optimisation application. In this webinar you will learn about the new Xpress-Insight component within the FICO® Xpress Optimization Suite, which enables businesses to deploy optimisation models as powerful applications without the need for additional development efforts. Xpress-Insight’s adaptive user interface automatically presents the contents of a model in business terms, ready for data explorations and what-if analysis. Xpress-Insight greatly improves visualisation, featuring configurable tabular and charting views for data exploration. |
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| Customer Management
5 Best Practices for Improving Customer Profitability
Banks are taking an increasingly analytic approach to understanding their customers and how to make the right decisions for and offer to each customer. The “right” analytic approach is critical to knowing how to maximize revenues and minimize losses, while improving customer retention and multi-product “stickiness” across multiple lines of business, such as deposit accounts, credit cards and loans. In this webinar, learn the top five best practices that FICO has honed around improving customer profitability. These operational imperatives span technologies and strategies and are gleaned from clients across the globe in a variety of banking climates. |
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| Customer Management
5 Best Practices for Improving Customer Profitability
Banks are taking an increasingly analytic approach to understanding their customers and how to make the right decisions for and offer to each customer. The “right” analytic approach is critical to knowing how to maximize revenues and minimize losses, while improving customer retention and multi-product “stickiness” across multiple lines of business, such as deposit accounts, credit cards and loans. In this webinar, learn the top five best practices that FICO has honed around improving customer profitability. These operational imperatives span technologies and strategies and are gleaned from clients across the globe in a variety of banking climates. |
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| Customer Management
A Clear Diagnosis: Managing Predictive Models in a Highly Regulated, Dynamic Economy
The fragile state of the global economy requires that financial institutions’ risk management and capital adequacy be examined more closely now than ever before. And nobody is paying more attention than the regulators. Best practices have been mandated in many forms through country-specific legislation, regulatory agencies, and Basel III. Financial institutions must rigorously document how their predictive models are developed, validated and used, as well as how they perform over time. This webinar focuses on helping you build, improve, and refine your methodologies for achieving regulatory compliance around predictive model development and management while simultaneously spurring growth. |
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| Scores
Alternative Data Sources for Mortgage Lenders (with CoreLogic and CEB TowerGroup)
In order to expand homeownership and safely grow origination volumes in today’s environment, lenders are looking for additional tools and analytics that can deliver deeper insights into consumer credit behavior. In this webinar, you will learn about emerging business and regulatory trends, the benefits of FCRA compliant alternative credit data for gaining additional insight into consumer behavior, and the power of a new analytic designed to improve mortgage origination decisions in today’s complex lending environment. |
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| Model Management
An Enterprise Approach to Model Management
Regulators such as the OCC in the US and the international Basel Committee on Banking Supervision have been issuing more stringent analytic model mandates that add costs and burden valuable staff who often rely on slow, manual processes for creating, monitoring and deploying models. This webinar provides a holistic approach for adopting an enterprise model management solution that not only helps you meet regulatory requirements, but also helps you operationalize existing models and dramatically reduce the time to deploy new models accurately. |
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| Originations
Analytics and Model Validation
Analytic models are behind almost every customer decision that financial service organizations make. But with this proliferation of models, and today’s volatile markets and tight regulations, organizations need a shift in modeling perspective. This webinar focuses on best practices in analytics and model validation, including strategies and techniques to build, deploy and monitor robust, transparent, decision-improving predictive models. |
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| Collections and Recovery
Best Practices in Collections Agency Placement and Optimization
This educational webinar focuses on how organizations can improve the distribution and management of accounts to agencies, attorneys, debt buyers and internal recovery departments. We share practical techniques that will help you use analytics and optimization to improve the selection and management of debt collection agencies and increase recovery rates by 10-15 percent. We also share case study examples of how creditors achieved dramatic ROI by optimizing agency placement. |
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| Collections and Recovery
C&R in the Crosshairs: Overcoming Barriers to Collections Success
When the economy bottomed out, it didn’t take long before C&R departments were flooded with delinquencies. Even organizations that had the resources to deal with increased workloads struggled to keep up. In many cases, established collections methods (such as overreliance on power dialers and limited segmentation) backfired as accounts at all delinquency stages were often being treated equally. As banks have refocused their approaches to driving customer-centricity to profit in a new economy, C&R is in their line of sight as a key target for recalibration. This webinar shares real-life stories of banks that identified gaps between their C&R activities and best practices to drive quick wins, and set the stage for longer-term success. |
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| Collections and Recovery
C&R in the Crosshairs: Overcoming Barriers to Collections Success
When the economy bottomed out, it didn’t take long before C&R departments were flooded with delinquencies. Even organizations that had the resources to deal with increased workloads struggled to keep up. In many cases, established collections methods (such as overreliance on power dialers and limited segmentation) backfired as accounts at all delinquency stages were often being treated equally. As banks have refocused their approaches to driving customer-centricity to profit in a new economy, C&R is in their line of sight as a key target for recalibration. |
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| Collections and Recovery
Changing the Collections Game with Self-Service and Mobile Technologies
Many debtors are able and willing to pay but forget, do not find the time, or are too embarrassed to talk about their financial challenges with an agent. Self-service channels can be much more effective than agents to help manage this type of debtor in terms of both collection rates and costs. During this session, you will learn how self-service channels transform collections productivity, the effects of mobile on customer behaviors, and how mobile effectively solves numerous business challenges experienced by collectors |
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| Collections and Recovery
Changing the Collections Game with Self-Service and Mobile Technologies
Many debtors are able and willing to pay, but they forget, do not find the time, or are too embarrassed to talk about their financial challenges with an agent. Self-service channels can be much more effective than agents to manage this type of debtor in terms of both collection rates and costs. |
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| Collections and Recovery
Changing the Collections Game with Self-Service and Mobile Technologies
Many debtors are able and willing to pay, but they forget, do not find the time, or are too embarrassed to talk about their financial challenges with an agent. Self-service channels can be much more effective than agents to manage this type of debtor in terms of both collection rates and costs. In this webinar you'll learn how self-service channels transform collections productivity, the effects of mobile on customer behavior and how mobile effectively solves numerous business challenges experienced by collectors. |
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| Fraud
Changing the Customer Experience in the Fraud Notification Space with Self-Service and Mobile Technologies
Paper and voice communications are becoming increasingly ineffective. Consumers don’t read letters and low dialer penetration rates waste time and money. This leads to low response rates, high operational costs and significant delays in case resolution. One reaction has been to add contact channels, which results in customers being bombarded with outbound communications. The high number of false-positive fraud alerts means that the majority of agent time is not spent managing true fraud. |
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| Collections and Recovery
Collections 2.0: Innovations That Transform C&R Performance
As technology continually reshapes the business-to-customer relationship landscape, banks have often been late to the game to adopt new ideas to drive customer-centricity. This is especially true for collections and recovery departments. The net result is lost opportunities from customers who will gravitate towards banks that align services across the account management continuum with customer-specific preferences. |
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| Collections and Recovery
Collections 2.0: Innovations That Transform C&R Performance
As technology continually reshapes the business-to-customer relationship landscape, banks have often been late to the game to adopt new ideas to drive customer-centricity. This is especially true for collections and recovery departments. The net result is lost opportunities from customers who will gravitate towards banks that align services across the account management continuum with customer-specific preferences. Today, cutting edge strategies in mobile computing, analytics, and other technologies are being used by banks to catapult the competition. Tomorrow, these capabilities will be table stakes, and organizations that jump on the boat too late will be left out in the cold. Learn about cutting-edge C&R strategies you can adopt to generate greater ROI and align with how today’s consumers think and act. |
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| Customer Management
Connecting your Originations and Customer Management Strategies
It has become more critical than ever to be able to assess each customer’s use of bank products, their credit risk and overall behaviors, in order to improve customer satisfaction. Learn how traditional account management and acquisition tools can be improved by customer-level strategies. This webinar will look at the evolution of customer management, with a focus on improvements in customer-level risk strategies. |
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| Originations
Connecting your Originations and Customer Management Strategies
It has become more critical than ever to be able to assess each customer’s use of bank products, their credit risk and overall behaviors in order to improve customer satisfaction. Learn how traditional account management and acquisition tools can be improved by customer-level strategies. This webinar looks at the evolution of customer management, with a focus on improvements in customer-level risk strategies. Our presenters share real examples of financial services institutions around the world that have leveraged advanced analytics to connect, improve and automate customer decisions. |
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| Customer Management
Credit Line Optimization
To clamp down on losses, simply reducing risk exposure won’t put you ahead of the competition. The most successful companies will also have to hit revenue targets. And to do so, you will either have to boost volume, modify your current line increase actions or both. In this webinar we will explain how this time next month you could begin executing optimal credit line strategies. You could stop developing strategies based on judgment and ad-hoc data analysis and start applying an empirical science, increasing your bottom line by 5% to 35%. |
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| Scores
Credit Risk and Economic Projections
Today’s economic realities call for a paradigm shift in risk management—one that includes advanced analytics that can support a more proactive means of quantifying the impact of various future economic scenarios. In this webinar, we will discuss FICO's new approach that incorporates macroeconomic past and forecasts into FICO® 8 Scores. In this webinar, we discuss how lenders can translate economic market direction into actionable customer insights, reduce over/under correcting score cutoffs and mitigate losses and refine capital requirements. |
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| Customer Management
Customer Decisions Can Improve Capital Management
In this webinar, we share ideas on how to engineer analytically driven strategies that make better use of capital, drive profits as a source of organic capital growth providing the engine for further profitable growth. This is an introductory webinar to explore at a high level the potential of using decision modeling and optimisation techniques as a key part of a bank’s drive to improve the efficiency of capital in credit portfolios. |
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| Customer Management
Determining Best Next Actions with Your Customers
The new era of marketing is driving increased revenue and profit while minimizing risk as never before. Advanced analytics and technology deployed across new channels are building stronger, longer-lasting, and more valuable relationships with customers. This webinar will introduce the best practices in the new world of marketing and will cover how the new paradigm drives ROI to a higher level than previously possible, how analytics guide multichannel communication strategies, How leaders are driving the next generation of customer dialogue management, and how new technologies reduce the cost and time to market of new marketing programs. |
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| Fraud
Developing the Customer Contact Strategy to Reduce Fraud and Increase Customer Experience
As the dynamics of fraud migration change within Europe it is important to ensure that you have a well-balanced Fraud Vision where Customer Experience is enhanced at the same time that fraud losses are reduced. This may sound like an impossible task but it has been achieved already by some Financial Institutions and others are working hard implementing the full fraud capability vision. Learn how you can achieve the fraud vision and become a ‘best in class’ fraud performer by getting the customer contact strategy right. |
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| Originations
Estimated vs. Verified Income
The champion for capacity assessment is income - or income-based estimates - which are descriptive rather than predictive. Some income measures are based on consumer self-reporting and are not always verified. In addition, income is rarely updated for account management. While income or income-based estimates are useful in rendering decisions, lenders must have a consistent and updated measure available across the account lifecycle to address a wide range of account decisions, such as providing credit line increases. In this webinar, we share how leading banks are dealing with Ability-to-Pay requirements. We'll also provide several approaches to achieving compliance while also ensuring that the solution is effective and profitable. We'll also explore the consumer "opt-in" approach, which may be the key to success. |
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| Collections and Recovery
FICO Debt Manager Live
Limited IT budgets and siloed decision making can halt effective collections automation in its tracks. Banks of all sizes struggle to align often disconnected C&R systems with shifts in market, organisation and consumer behaviors. As a result, overrides and disconnected account data can lead to disastrous consequences, from lost customers to inertia around new regulatory and business requirements. In the past, investing in new C&R technologies was expensive, disruptive and took a long time to demonstrate value. During this session, you will learn how some banks are rapidly implementing collections systems based on best practice strategies and workflow to realize ROI in months, not years. These cutting edge systems provide fixes to short-term challenges, as well as deploying platforms to help organisations grow C&R capabilities in step with shifts in business goals. |
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| Scores
FICO Economic Impact Modeling
As the banking industry grapples with lessons of the financial crisis, what stands out is a harsh reminder of the dynamic nature of risk. Lenders are learning that major shifts in portfolio credit risk can occur during times of economic uncertainty. These economic realities call for a paradigm shift in risk management--one that includes advanced analytics that can support a more proactive means of quantifying the impact of various future economic scenarios. This webinar will present case studies of our latest deployed solutions and FICO’s vision for the next generation of economic impact models. Explore how economically adjusted risk scores can influence account origination strategies, loss forecasting and portfolio evaluations. |
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| Customer Management
FICO Know More, Get ahead: Account Management & Collections Health Check webinar
How do you ensure that your organization is positioned to minimize risk exposure, optimize profit, and manage customers more efficiently at a reduced cost? In this webinar, we discuss how we work with clients to improve their use of analytics in customer management and collections and recovery. In a health check, we work collaboratively to evaluate your strategies and recommend ways to improve these processes using the latest analytic strategies in order to reduce risk and create profitable growth. |
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| Originations
FICO Know More, Get ahead: Originations Health Check webinar
How do you minimize your risk exposure and acquire customers more efficiently and at a reduced cost? In this webinar, we share the approach we use to work with clients to evaluate your current originations system and collaborate to develop an analytic strategy to improve results and create profitable growth. |
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| Originations
FICO® Liquid Credit® Service Demonstration
FICO LiquidCredit service is a web-based instant credit decisioning solution that helps lenders of any size grow their business while managing risk. Join us for a educational webinar that provides a detailed overview of Liquid Credit and best practices on how to use it in order to achieve fast, precise risk assessment, so you can extend credit with confidence. |
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| Scores
FICO® Score Migration and Trends
While the predictors of consumer credit risk are fairly stable, the number of consumers impacted by the economic recession result in fluctuations in anticipated risk and loss for a wide range of lending products and portfolios. In this webinar you will learn about how FICO® Scores are developed and refreshed to capture changes in credit behavior; how changing consumer credit risk is reflected by the industry-standard FICO® Scores; and enhancements made to the most recent FICO® Scores known as FICO® 8 to better reflect risk for today’s lending decisions. |
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| Fraud
Fraud Migration in Europe and the Fight Against Card Not Present
Card Not Present fraud has become the main area for fraud attack in Europe and a similar migration picture has emerged with the UK suffering 80% of all European CNP fraud in 2007 and reducing that by half by 2011. Listen to FICO explain what has happened in Europe and what FICO has done to detect fraud earlier for those Financial Institutions that use Falcon Fraud Manager at the core of their Fraud Detection and Prevention capability. |
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| Collections and Recovery
Gaining Speed to Market with Best Practice Collections Automation
Limited IT budgets and siloed decision-making can halt effective collections automation in its tracks. Banks of all sizes struggle to align often disconnected C&R systems with shifts in market, organization, and consumer behaviors. As a result, overrides and disconnected account data can lead to disastrous consequences, from lost customers to inertia around new regulatory and business requirements. In the past, investing in new C&R technologies was expensive, disruptive, and took a long time to demonstrate value. During this session, you will learn how some banks are rapidly implementing collections systems based on best practice strategies and workflow to realize ROI in months, not years. These cutting edge systems provide fixes to short-term challenges, as well as providing a platform to help organizations grow C&R capabilities in step with shifts in business goals. |
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| Customer Management
Improve Everyday Banking Decisions by Applying a Better Understanding of Your Customer
Banks have redoubled efforts to understand their customers, but customer data warehouse efforts aren’t providing the benefits in everyday decisions that many expected. Some banks have broken through this analysis paralysis trap and have begun to make everyday customer-level decisions the norm across product lines. In this webinar, we share how banks are accomplishing this and how you can take the first steps towards customer-level management at your organization. You’ll also learn about the measurable benefits that these customer-based decisions are yielding. |
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| Customer Management
Improving Everyday Banking Decisions across Product Lines
Banks have redoubled efforts to understand their customers, but customer data warehouse efforts aren’t providing the benefits in everyday decisions that many expected. Some banks have broken through this analysis paralysis trap and have begun to make everyday customer-level decisions the norm across product lines. In this webinar, we’ll share how banks are accomplishing this and how you can take the first steps towards customer-level management at your organization. You’ll also learn about the measurable benefits that these customer-based decisions are yielding. |
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| Originations
Incorporating Economic Cyclicality into Credit Scoring and Rating Models
There is an emphasis on embedding counter-cyclicality into the financial system. The Basel Accord requires lenders to stress test their regulatory capital requirements periodically, leading bank executives to look at tools to address pro-cyclicality in their current capital and risk management practices. This session will explore the pro-cyclical problem using traditional scorecards, and the influence the economy plays in score shifts and score-level default rates. In addition we'll share a new solution that marries economic change with credit risk metrics to improve counter-cyclical risk and capital management. |
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| Fraud
Innovations in Fighting Debit Card Fraud
One of the most difficult questions for banks to answer in the course of day-to-day business – whether – or not customers intends to fulfill their credit obligation. On the surface, fraud attacks can often look similar, but they’re always somewhat distinct – by region, portfolio, channel, degree or by the nature of fraud’s evolution. During this webinar we will discuss client case studies spanning the spectrum of Credit card, debit and first party fraud and their strategies to reduce fraud levels. |
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| Scores
Introduction to FICO Credit Capacity Index
In recent years, growth initiatives have been extremely difficult for UK lenders. In a weak, uncertain economy, even a modest amount of additional debt can push many consumers—even those with favourable credit profiles—into default. Today, when evaluating consumers for new loans or extensions of credit, lenders must measure repayment risk, and they must take another measure into account: How much credit is too much? That’s why FICO and Equifax are helping UK lenders jump start growth with the combination of solid risk assessment of a consumer’s historical and current obligations—via Equifax’s Risk Navigator Score—and a consumer’s capacity to manage additional obligations—via the new FICO® Credit Capacity Index™. This webinar provides an overview of the new index. |
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| Fraud
Link Analysis
Link analysis has been gaining popularity in recent years as a means of understanding the relationships between the organization, their customers, various events, and third party actors. While it has been applied across many industries, it is commonly used by banks and insurance companies to improve fraud investigations, expose money laundering schemes, uncover criminal rings and detect insider fraud. This webinar will cover link analysis and how it’s used by professionals in fraud, security, law enforcement, and financial services. We'll examine best practices and how to overcome challenges to effective link analysis, including how link analysis enables you to uncover entire fraud rings vs. a single violation. |
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| Fraud
Meeting the Challenge of Retail Current Account Fraud
Detecting fraud attacks early requires a number of strategic and tactical applications to come together at one time to highlight the fraud attacks but to allow customers to use banking facilities without inconvenience. Join FICO and 41st Parameter as we explain how a combined approach using analytic innovation monitoring the ‘Payee’ and ‘Payer’ backed up by Outlier Modeling techniques together with Device Profiling techniques from 41st Parameter detect early attacks against your financial institution. |
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| Customer Management
Mobile Originations and Customer Management
Learn how mobile and digital channels can be used to improve the process of automating and managing treatment for existing customers. This webinar describes strategies to increase customer applications, card activations and account spend; reduce risk and the cost of customer management; and create an improved and consistent customer experience across the lifecycle. |
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| Scores
Navigating Today's Small Business Lending FCRA Regulatory Challenges (with SBFE)
(SBFE registration is also required to view this webinar) The Dodd-Frank Act and Udall Amendment are creating concern for today’s small business line of business heads, risk managers, modelers, and analysts around the use of consumer data and consumer-based scores in small business originations. The transformed regulatory landscape has caused the industry to scramble to determine what it can and can’t do with confusing and seemingly contradictory requirements. In this webinar, Small Business Financial Exchange CEO Carolyn Hardin-Levine, FICO Vice President of Government Affairs and Data Privacy Vance C. Gudmunsen, and Morrison Foerster Partner Andrew M. Smith discuss the realities, misconceptions and gray areas of the new small business lending regulatory environment. Our experts discuss what your organization can do to manage the use of consumer data and scores in your originations process while minimizing your exposure to risk, compliance and legal concerns. |
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| Customer Management
Post-Crisis Analytics: 6 Imperatives for Raising Performance
There has been tremendous focus on the prospect of stability returning after the extended crisis in the financial services industry. The permanent changes that the economic crisis changed have caused industry experts to talk about today’s environment as The New Normal. So how are banking innovators responding to the New Normal? One response to the severity of the recent economic crisis is increasing demand for analytics. More analytics doesn’t mean more of the same, however. What we’ve learned from the economic crisis must now shape the way we build and use analytics. In this webinar, we’ll share the perspectives of banking analytics innovators who have adapted their analytic strategies and techniques to the New Normal. Our discussion will include shifts in optimization strategies for decision models, How to use predictive analytics when the future isn’t like the past and integrating macro-economic forecasts into analytics. |
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| Collections and Recovery
Revitalizing Growth in the Reset Economy
Amidst a fragile economic recovery and ongoing regulatory reform, banks are reinventing business models and strategies to drive profitable growth. Leading banks are again paving the way through the effective use of analytics to understand rapidly shifting consumer needs and deliver more compelling offers. Today’s innovators are also deploying decision technology to consume new sources of data and integrating strategies across marketing, risk, products and channels for more consistent customer experiences. Join FICO CEO Mark Greene and PNC SVP Gordon Cameron as they discuss how banks can use decision technology to restart growth. |
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| Small Business Lending
Small Business Lending Regulations
Since at least 2008, Congress and the federal government agencies have dramatically changed the regulatory environment for small business lenders, who struggle to become compliant with new requirements, while trying to adapt to the changing environment. They are looking for strategies to shore up impacted revenue streams, and create new sources of revenue, by identifying alternative products and processes. In this session, we will show you some of those regulatory initiatives that reach beyond the consumer world into the small business space. In addition we will discuss methodologies that can be deployed to understand the "new normal" customer behaviors that have evolved as a result of the recession and recommend processes and strategies to continue to drive your small business portfolios efficiently, toward greater risk control and profitability. |
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| Small Business Lending
Small Business Lending Webinar Series #1: The Basics of Risk Prediction
In this webinar, our experts will help you understand the different types of predictive models. Topics will include the model hierarchy of scoring: bureau, pooled, expert and custom models; how pooled models are built and developed (Why your custom cards, scorecards, matrix may not be enough); how to interpret a model’s odds chart; and the significance of data sources in a blended model. |
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| Small Business Lending
Small Business Lending Webinar Series #2: Leveraging Scoring and Model Management in a New Culture
Driven by the need to optimize risk and profit, and facing razor-thin margins for error, most small business lenders have turned to scores and other analytical methods for loan decisioning. For community and other small banks, however, limited use of these capabilities due to cost and cultural factors means many still make decisions based on previous experience and manual systems. As small businesses look for new sources to meet their lending needs, are you prepared to meet their lending needs? This webinar will help you understand the possibilities beyond traditional credit scoring, differentiate models from scores, and learn new approaches to growing your small business portfolio with confidence. |
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| Small Business Lending
Small Business Lending Webinar Series #3: Using Scores to Reduce Risk
With accurate risk prediction, 80% of measurable risk can be identified at origination. As traditional and non-traditional financial institutions begin easing tight lending conditions, proper model usage and score cut-offs can help identify opportunities to grow new customer relationships and expand current portfolios more profitably. In this webinar, our experts address how to create decision strategies for assessing the risk of small business applicants, and explain the benefits of using automation to maintain and protect lending margins. |
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| Small Business Lending
Small Business Lending Webinar Series #4: Improving Consistency
Regulatory compliance can add costs, reduce revenue and narrow margins. So how can lenders improve consistency to meeting changing regulatory requirements while also maintaining profitability? In this on-demand webinar, our experts address the use and validation of data, analytics and modeling, and explore how you can successfully work with regulators to meet requirements without hurting your bottom line. |
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| Model Management
The Imperative for an Enterprise Approach to Model Management for Regulators
With the sheer number of models that businesses need to deploy and manage, many organizations are struggling to develop them quickly—with some models taking over a year to deploy and others not deployed at all. Organizations also face the challenge of slow, manual validation processes that require valuable resources focused on standard analyses that could otherwise be developing models, providing analytic insights, forecasting, or spending more time on documentation and reporting to meet regulatory requirements. This webinar explores best practices organizations can use in adopting an enterprise model management approach for meeting regulatory requirements. |
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| Scores
The Value of Alternative Credit Data (with CoreLogic)
The value of alternative credit data has been touted by numerous industry experts. But how do you effectively utilize it in your day-to-day lending processes? And what benefits can your business derive from implementing alternative data sources? In this webinar, we conduct an in-depth analysis of recent studies surrounding the benefits of alternative credit data – and explain how this valuable new consumer credit data can be easily integrated into your existing operations. |
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| Scores
Using FICO Credit Capacity Index in Credit Customer Management Strategies
The Equifax-FICO alliance is now offering a new risk assessment technology developed specifically for UK lenders. Based on credit history and performance data drawn from Equifax’s market-leading bureau database, the FICO® Credit Capacity Index™ is unique in predicting how a consumer’s risk level changes if he or she takes on more debt. The new score is designed to augment, traditional risk scores and customer management practices. In this webinar, experts from FICO and Equifax will share practical advice on assessing how to use Credit Capacity Index and demonstrate the potential of the new score in customer management. |
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| Scores
Using FICO Credit Capacity Index in Credit Originations Strategies
The alliance of Equifax and FICO is now offering a new risk assessment technology developed specifically for UK lenders—FICO® Credit Capacity Index, based on credit history and performance drawn from Equifax’s market-leading database, is unique in predicting how a consumer’s risk level changes if he or she takes on more debt. In this webinar, experts from FICO and Equifax will share practical advice on assessing how to use Credit Capacity Index and demonstrate how the potential of the new score in credit originations. |
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| Originations
What Just Happened? The Changing World of New Account Underwriting
The most critical stage of the account lifecycle is originations. Savvy business managers hope to identify, control and price for 80% of their potential risk upfront. Now, with the added burden of regulations that govern almost every aspect of the originations process, lenders must balance the risk and reward alternatives as well as insure all regulatory requirements are being met. This webinar explores the critical components of effective decision making in a best practice automated environment, including the seven keys to success to maximize profitability through originations. |
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| Business Rules Management as a Centerpiece of a Profitable Decision Platform
In this webinar, we examine the Business Rules Management platform as the centerpiece of a broader solution that incorporates analytics and optimization. What should you look for in a business rules management system? What elements besides architecture and functionality should you look for? What skill sets are necessary to both implement and operate your solution? This webinar is the first in our Beyond Business Rules webinar series. |
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| Change the Way You “See” Your Business Rules
Market pressure from increasing competition and tighter regulatory scrutiny is forcing business managers to refine and update their business rules much more frequently than they have in the past. Business strategies are also becoming more sophisticated, and the number of rules can quickly grow to a point where it is easy to lose the overall big picture. In this webinar, we share recent breakthroughs in visualizing decision logic that make it much easier to understand and improve your operational decisions while also making it easier to explain them to senior managers and regulators. |
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| First Look: FICO™ Blaze Advisor Business Rules Management 7.0
This webinar is tailored to individuals already familiar with Blaze Advisor. We will describe key enhancements in Blaze Advisor 7.0 for Java, including the innovative new decision metaphor – Decision Graph, a decision tree management solution that makes even the most complex rule sets easier to manage and explain to regulators and internal parties, such as senior management. We’ll also share how to use the new features in Blaze Advisor 7.0 to increase rule developer productivity using the full power of Blaze Advisor’s builder environment integrated into an Eclipse plug-in and give business experts an even more user-friendly environment for managing their own rules. |
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| New Strategies to Build Agility into Your Legacy Systems
While IT budgets continue to be highly constrained, organizations continue to devote a high percentage to maintenance of their legacy systems. Unfortunately, the cycle of funding developers to program new code in legacy systems is crippling organizations’ ability to reduce expenditures and achieve agility in their applications. Many legacy modernization efforts are expensive and fail for multiple reasons. Implementing new software platforms and recoding millions of lines of custom code can be time-consuming, expensive and risky. In this webinar we share a proven approach that organizations are using to reduce IT expenditures and build agility into their legacy systems. |
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| Achieving Greater Underwriting and Pricing Accuracy
This webinar presents innovative approaches and technologies to improve underwriting results, including credit-based insurance scores, property risk scores, using analytics to identify premium leakage and detect pre-claims fraud, leveraging custom models, and Generalized Additive Models (GAM) versus Generalized Linear Models (GLM). |
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| Architecting for Analytics – Using Model Management to Ensure Operational Efficiency
It's critical for insurers to understand how their predictive models are performing and when they need to be examined and refreshed. This requires companies to manage their models more effectively in order to manage and access data, adequately monitor the models they use, and analyze their models in order to optimize them. In this webinar, we share best practices in Model Management. Specifically, we'll discuss strategies to automate model management, including how to design and implement a system that enables you move models into production more quickly, create an automated system to monitor their effectiveness, and facilitate updates that enable you to update your models with agility as business environments change. |
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| Fraud
Big Data: The Future of Insurance Fraud Prevention
Estimated annual fraud losses in health care insurance range from $60 billion to $250 billion. Fortunately, the emergence of Big Data, combined with predictive analytics and link analysis, offers insurers a powerful weapon for fighting fraud. |
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| Boost Insurance Underwriting Accuracy with Predictive Analytics
Insurers are facing a fierce competitive marketplace, with multiple buying channels available to consumers and the ability to price shop online. Identifying the most profitable customers and assigning the right product and price becomes essential to remaining a viable business entity. Using risk-based modeling methods to enhance ratemaking engines can have a real bottom line impact. Fine-tuning these models using the latest analytic methods and insurance scores provides the real key to a winning competitive edge. Learn how predictive analytics can be leveraged to create more accurate pricing decisions when assessing a buyer’s risk. |
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| Connecting Insurance Customers and Decisions with Technology
For insurance companies, growth isn’t just a numbers game – increasingly, it’s based on market and customer insights that enable cross-selling and up-selling to existing policyholders. However, developing an optimal customer strategy requires a different kind of operating model, and the ability to pull together quality information across channels and siloed departments continues to be a challenge across the industry. As a result, many insurers are essentially leaving money on the table for their existing book of business through imprecise pricing and product selection. |
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| Fraud Protection: Using Analytics to Stay Ahead of Fraudsters
Fraud is on the rise, so insurers need to be more vigilant in their fraud fighting efforts. But it has become increasing difficult to absorb rising fraud costs and handle increased workloads with a fraud management staff that is not scalable. That's why the precision of FICO fraud protection is essential for insurers. It allows you to identify and deter more fraud with the staff you currently employ. In this webinar, we share new analytic strategies to minimize fraud losses throughout the core insurance processes. |
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| How Canadian Insurers Can Use Analytics to Stay Ahead of Fraudsters
It has become increasingly difficult to absorb rising fraud costs and handle increased workloads, while at the same time managing customer satisfaction by reducing false positives. That's why advanced analytic techniques are essential for insurers. They allow you to identify and deter more fraud with the staff you currently employ. In this webinar we share new analytic strategies to minimize fraud losses throughout the core insurance processes, focusing on claims fraud trends that are specific to Canada. |
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| Insurance Webinar Series - A New Era in Underwriting
From product development, marketing and underwriting through to claims, decision management can help insurers capitalize on their existing assets, whilst building a platform for growth, agility and transparency. Underwriting is the cornerstone of an insurers success. Understanding the exact nature of the risks involved, the possible behaviors of the insured and associated parties is a prerequisite to creating a profitable and sustainable book of business and thus to a successful insurer. |
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| Insurance Webinar Series - Model Central for Insurance
With big data, evolving analytic techniques and the need to plan and forecast more accurately, insurers are relying on analytical models to drive better performance. Increased regulatory scrutiny, via initiatives such as Solvency II are pushing the analytical capabilities of insurers to the max. According to several industry analysts, predictive analytics are set to become a major tool in the insurers tool box. With complex modeling techniques and an increase in the number of analytical models to develop, train and deploy insurers are going to find the management of this technical estate extremely challenging. |
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| The Role of Modeling in Insurance Decisions
While insurers are devoting more resources to building and deploying models, they need to understand what makes a “good” model and which kinds of models work best in different circumstances. This session will help you identify the need for a predictive model, how to identify the criteria for a “good” model and how to improve your development of strategies that use models for segmentation. Our presenter, Scott Horwitz, Senior Director, Insurance Solutions, has worked with leading insurance companies around the world to develop and implement groundbreaking analytic and modeling strategies. He shares his secrets and best practices for using predictive modeling in insurance decisions. |
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| Transforming Big Data into Big Marketing (Presented by the Direct Marketing Association – Separate Registration Required)
The role of marketing is evolving with the advent of social networking, mobile computing, the cloud and Big Data. With today’s channel proliferation, it is more important than ever for marketers to precisely target a message to the right place, at the right time and in the right context. Marketers need a new set of tools enabling them to execute highly strategic and advanced marketing strategies, leveraging Big Data analytics in order to optimize every marketing interaction‘s effect on customer engagement and the bottom line. Join FICO for an educational webinar that will teach marketers how to execute highly strategic and advanced marketing strategies that leverage Big Data analytics. |
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| A (R)evolutionary Approach to Retail Marketing Analytics
This webinar is focused on helping retailers devise and implement an evolutionary approach to adopting analytic marketing. This approach allows for entry at various levels of sophistication, so you can invest logically, and realize ROI at every step. In this webinar you’ll learn how this approach can help you successfully take advantage of mobile capabilities and real-time analytics, improve response by predicting what your customer will purchase next, build loyalty with more effective and consistent customer treatment strategies and evolve beyond a “one size fits all” marketing strategy, one step at a time. |
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| Big-Time ROI through Smarter Retail Decisions
In this webinar, FICO analytics experts will share the "secret sauce" we’ve developed over decades – an approach to retail analytics and technology that enables retailers to make their shrinking budgets work smarter for them, delivering compelling business results. The 1/2 hour session will include case studies from top retailers who have advanced their marketing programs with the adoption of business rules, analytics and optimization software – with big-time ROI: Large-scale personalization of offers and products; dynamic, rules-driven pricing and promotions; and re-inventing traditional loyalty schemes. |
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| Retail Marketing Analytics - Choosing the Right Approach
This webinar introduces the audience to how today’s most competitive retailers are increasing response rates and revenues by using analytics to make relevant, personalized offers to customers. Analytics provide a concrete means of realizing the long-standing need to “know your customer.” They enable retailers to treat customers differently, even individually, based on insights into desires, preferences and future behavior. Choosing the right analytics for the job has become a job in itself, however. “One-size” definitely does not fit all requirements. This webinar uses real-world use cases as a guide to choosing the right analytic approach for your business objectives. |
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| The Evolution of Interactive Campaign Management
This webinar shares best practices in using real-time analytics to achieve one-to-one marketing in real. We describe how the world’s leading retailers are using analytics to improve sales growth by understanding their best customers, develop strategies for building better customer segments, adapt to new channels and social networks, build integrated campaigns across channels, and measure the effectiveness of social and mobile marketing with a single view of the customer across channels. |
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