Overview

“Know your customer” is more than a compliance mandate. Knowing your customers’ preferences, goals and aspirations—and using these insights to shape every interaction—is the key to earning and keeping their business.

How can banks tailor their fraud prevention and cybersecurity strategies to protect themselves, and uniquely enhance their customer relationships?

FICO recently completed an extensive consumer research study of the banking industry. This report presents data on insights and opportunities related to the prevention of payment fraud and data breaches.

For Industries: 
Banking, Agencies
Overview

“Know your customer” is more than a compliance mandate. Knowing your customers’ preferences, goals and aspirations—and using these insights to shape every interaction—is the key to earning and keeping their business. How do banks tailor their acquisition and engagement strategies to meet the expectations of today’s customers? FICO recently completed an extensive consumer research study of the banking industry. This report presents data on insights and opportunities related to banking customers’ changing attitudes and behaviors.

For Industries: 
Telecommunications
Overview

Cyberattacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting the telecommunications industry.

For Industries: 
Retail
Overview

Cyberattacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting the retail and e-commerce industry.

Contact us at: +44 (0) 207 9400289 

Overview

Cyber attacks and data breaches are daily news; we wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting organizations in the US.

Overview

Cyber attacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting organisations in the Nordics.

Overview

Cyber attacks and data breaches are daily news. We wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting organisations in the United Kingdom.

Overview

Cyber attacks and data breaches are daily news, so we wanted to understand how the C-suite are managing the risk, what trends they are seeing and what they plan to do next. To find out, we commissioned research and consulting firm Ovum to carry out independent research to show how cybercrime is affecting Canadian organizations.

For Industries: 
Utilities & Energy
Overview

In today’s utilities collections environment, traditional approaches are less and less effective. New techniques and a personal touch—like customers being able to resolve late payments from their mobile device—produce higher ROI for collections time, effort and expense.

For Industries: 
Banking, Agencies
Overview

“Know your customer” is more than a check in a box on a compliance checklist. In an environment increasingly defined by consumer choice, knowing your customer is key to earning and keeping their business.

FICO recently completed an extensive consumer research study of the banking industry. This report covers data related specifically to the insights and opportunities connected to the changing attitudes and behaviors of the banking customer.

How do first- and third-party collectors respond to changing attitudes as part of their collection outreach? By staying informed. Read on to learn more.

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