Overview

Debt management has become more complex in recent years. Organizations across industries—financial services, utilities and even government agencies—struggle with balancing the need to reduce costs while improving collection results. Many organizations are finding success through modernization. Leveraging systems that support data-driven decisions, integrate a holistic customer view and allow for more sophisticated communication strategies, these organizations are able to move beyond the resource drain of manual treatments and reactive tactics. And are seeing improved results at reduced cost—along with higher customer satisfaction.

For Industries: 
Insurance
Overview

Client: Vhi Insurance, largest health insurer in Ireland

Challenge: With the proliferation of products in the Irish health insurance market, Vhi needed a flexible and agile claims system to automate claims adjudication and processing, and enable business owners to develop the logic and adjust the system as needed.

Solution: FICO® Blaze Advisor® decision rules management system

Results: By using Blaze Advisor to manage claims decisions across the enterprise, Vhi has automated claims processing, reduced fraud and significantly increased operational efficiency.

For Industries: 
Technology, Utilities & Energy
Overview

Client: Markedslabben, developers of WindFarmDesigns, an algorithm designed to optimize wind farm layouts

Challenge: Solve the decades-long problem of optimizing the layout of turbine placement within a wind farm in order to maximize energy yield while respecting turbine load constraints.

Solution: FICO® Xpress Optimization

Results: WindFarmDesigns will improve energy yield, increase profitability for wind farms and reduce CO2 emissions.

For Industries: 
Retail, Manufacturing
Overview

As a subsidiary of the world’s largest food company, Nestlé USA is laser-focused on doing more with fewer resources and adopting highly efficient technologies and processes, including machine learning and prescriptive analytics. With 64 brands consisting of numerous products in each brand, maximizing payload and minimizing transportation costs is an extremely complex problem – particularly when you factor in demand forecasts and current supply levels.

Nestlé USA turned to FICO® Xpress Optimization Suite, a key offering within FICO® Decision Management Suite, to calculate the very best shipment combinations from millions of possibilities – leading to significant transportation cost savings over the past seven years. They’ve also used Xpress to optimize redeployment of inventory from one distribution center to another – and even have developed an application to help their largest customers manage payloads.

Download Nestlé USA’s story now, and learn more about how Xpress is helping them change their entire supply chain paradigm.

For Industries: 
Capital Markets, Banking
Overview

For Savings Bank Münden, compliance has always been more than simple adherence to laws and guidelines. Compliance is seen as a chance aiming at enhanced transparency and process efficiency to cope with the increasing regulation demand. A detailed risk analysis lays the foundations of successful compliance and is crucial to implementing the risk-based approach.

Hence, it was only logical that Savings Bank Münden introduced Siron®RAS for money-laundering prevention as early as 2009. The software module was to determine the bank‘s specific risk structure systematically and minimize or eliminate both weak spots and risk potentials. Two employees of FICO TONBELLER accompanied the introduction and implementation of the system for 5 days.

For Industries: 
Capital Markets, Banking
Overview

Germany’s savings banks are region-based banks offering a broad range of financial and investment services to private and business clients. Though they do business under a common trademark, each savings bank is unique. As a regional bank of supra-regional importance, Kreissparkasse Esslingen-Nürtingen serves the entire district, a diverse area with 514,000 inhabitants, 44 towns and communities, and some 28,000 businesses. With a balance-sheet total of 8.5 billion Euro (2009) and 107 branches covering this huge catchment area, Kreissparkasse Esslingen-Nürtingen counts among Germany‘s largest regional banks.

For Industries: 
Agencies
Overview

Client: Probate estate management specialists Phillips & Cohen Associates has offices in the United States, Canada, the United Kingdom and Australia, with plans for additional international expansion.

Challenge: Legacy software systems weren’t as intuitive, flexible and scalable as needed, making them unable to accommodate the firm’s rapid growth.

Solution: FICO® Debt Manager™ Solution

Results: Phillips & Cohen now uses an estate collections solution that adapts to interpret growing amounts of available probate information, is easy to use and facilitates compassionate interactions with clients and consumers.

For Industries: 
Technology
Overview

Challenge: In the age of big data, companies manage a mass of information coming in so fast that traditional analytic methods may be insufficient to gain actionable insights that can inform business decisions.

Solution: Hewlett Packard Enterprise (HPE) wanted to modernize its customers’ operational environment with tools to integrate analytic models into business processes in a way that is manageable, scalable and sustainable, so it added the FICO® Decision Management Suite into its world class analytics and data management portfolio.

Results: HPE helps its customers operationalize their analytics by moving the analytics from an ad-hoc discovery process to a key part of how business is done. HPE customers can now easily plug their big data into decision-making methods that positively impact their bottom line.

For Industries: 
Technology
Overview

Challenge: Most health plan claim adjudication software platforms use decision logic that is hard-coded into software. This makes it difficult for companies such as SEB to offer flexibility in plans and necessitates IT involvement to make any changes.

Solution: By incorporating FICO® Decision Management Suite into its proprietary adjudication platform, SEB allows business users, who are the industry and customer experts, to change rules in the platform directly, without requiring a new IT development cycle.

Results: SEB has created a flexible solution that can respond to the needs of the marketplace and individual customers, and it has opened up new possibilities for future service offerings.

For Industries: 
Manufacturing
Overview

From a compliance perspective, would you treat a Western medium-sized business partner in the same way as an independent sales agent from one of the emerging African or Asian markets? Probably not. MTU had to do just that but with a standardized, yet flexible, electronic workflow. Siron®KYC by FICO TONBELLER was capable of managing this balancing act.

Even before MTU introduced the FICO TONBELLER solution, the subsidiary of Rolls Royce Power Systems AG, had focused on compliance to meet international anticorruption regulations stipulated by the UK Bribery Act and the U.S. Foreign Corrupt Practices Act (FCPA). The impact of these laws goes beyond national boundaries affecting all companies that conduct business activities or have subsidiaries in one of these countries or are listed on a U.S. stock exchange. In order to identify risks posed by business partners and take appropriate measures, both laws demand risk based due-diligence procedures with variable depth and intensity. In addition to its own sales force, MTU relies on a network of partners. These partners act as intermediaries for MTU and are subject to an intensive risk assessment. Apart from integrity and compliance, the partners‘ sales and service quality, their financial performance, or contract terms and commission agreements play an important role. A due-diligence solution by FICO TONBELLER has been used to manage these business partners since 2014.

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