FICO® Collection Optimization

Make the right decisions using advanced analytics

Overview

FICO® Collection Optimization

Collection Optimization uses FICO’s sophisticated decision modeling algorithms to quantify the impact of business decisions and actions on debt collection and recovery outcomes. With the ability to run “what if” scenarios and stress test results, managers easily and confidently choose the optimal decision for virtually any aspect of collection operations, including placements, settlements, resource allocation and other objectives.

Visit the FICO Optimization Community to learn more about what you can do with collection optimization, download software trials, get support and talk to the experts!

FICO Optimization Community

Core Benefits

Make better collections decisions

Adapt and evolve

Test and learn

Make better collections decisions

Optimization can be applied to virtually any aspect of collection operations.  For example, targeting resources more precisely to the right accounts or balancing collection performance with capacity.

Adapt and evolve

FICO® Collection Optimization gives you the agility to rapidly adapt to changing conditions and adopt performance enhancements, using simulation and champion/challenger testing to assess outcomes.

Test and learn

FICO predictive analytics assess the reaction of debtors to new treatments, approaches and messages, comparing new treatment gains in collection revenue with account attrition rates. 

Solution Architecture

FICO® Collections Optimization

You've heard the expression: collect the right debt, at the right time, using the right channel.  The need to do it right has never been greater, which is why FICO is reinventing debt management. 

Key Features

  • Quantifies, assesses and deploys the optimum decisions to achieve key business goals
  • Utilizes FICO’s proprietary business modeling and analyes to assess outcomes of business decisions
  • Provides optimized decisioning for every facet of collections – from account handling to resource allocation 
  • Updates strategies based on workgroup, portfolio, economic and regulatory shifts and more
  • Leverages industry-leading collections expertise, experience and technologies of FICO analysts and business consultants.

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