FICO® Decisions Awards 2024

Congratulations to the FICO Decisions Awards winners and finalists for 2024!

The FICO Decisions Awards honor companies that have achieved outstanding business results using FICO’s predictive analytics and decision management solutions.
 

2024 FICO Decisions Award Winners
 
 

• AI, Machine Learning & Optimization – Nedbank & HSBC (tie)
• Cloud Deployment - Network International & Scotiabank (tie)
• Customer Onboarding & Management –  GXS Bank & Volvo Cars (tie)
• Debt Management – CIBC & Itaú (tie)
• Decision Management Innovation – Bradesco
• ESG Champion – PSR
• Financial Inclusion – AU Small Finance Bank & FNBO (tie)
• Fraud Management –  Bank Mandiri & TD Bank (tie)
• Pioneer Award – Westpac NZ
• FICO Industry Vanguard - TSYS & BAC Credomatic & Natura (tie)
   

Stay tuned for the unveiling of the award-winning strategies employed by these companies in the coming months if you're keen on learning from the best. These narratives will showcase the remarkable outcomes achieved through a well-defined business objective, innovative use of technology, and a robust partnership.

Contact: Saxon Shirley, saxonshirley@fico.com

View the winners of the 2023 Decisions Management Awards

What achievements do the awards recognize?

Ten awards will be given in 2024:

• Artificial Intelligence & Machine Learning & Optimization: Presented to an organization that has used FICO AI, machine learning or optimization analytics to improve business results.
• Cloud Deployment: Presented to an organization that has achieved outstanding business results by transitioning a business unit or function to a cloud-based FICO solution.
• Customer Onboarding & Management: Presented to the organization that has achieved outstanding results through using FICO analytics and decision management software to attract new customers, manage onboarding, increase customer profitability, increase customer product holdings and retain customers.
• Debt Management: Presented to an organization that has achieved outstanding results through risk assessment and targeted customer decisions.
• Decision Management Innovation: Presented to an organization that has solved specific business challenges or advanced its results in any area using FICO decision management technology.
• ESG Champion: Presented to an organization that has solved specific business challenges or advanced its results in environmental, social and governance (ESG) areas using the power of cloud-based decisioning and analytics.
• Financial Inclusion: Presented to an organization that has achieved outstanding results in improving financial inclusion of consumers in its market using FICO solutions.
• Fraud Management: Presented to an organization that has achieved outstanding results in detecting fraud and reducing fraud losses and costs using FICO solutions.
• FICO Industry Vanguard Award: Presented to an organization that has used FICO analytics and decision management technology in a way that is significant to their industry.
• Pioneer Award: Presented to an organization that has demonstrated an innovative way to solve a business challenge, using a new technology, approach or business process.
   

What’s in it for you?

The awards recognize you for your accomplishments within your own organization, with your business leaders and industry peers.

Winners will receive:

• Recognition at FICO’s annual conference, FICO World
• Two complimentary conference passes to FICO World per company
• A custom-engraved award plaque
• Publicity from a news release announcing your win and results
   

How are winners selected?

An independent panel of judges evaluates submissions based on the following criteria:

• Measurable improvement in key metrics
• Demonstrated use of best practices
• Project scale, depth and breadth
• Innovative uses of technology

The 2024 judging panel:

We would also like to thank our esteemed 2024 panel of industry judges for their time and consideration:

2024 Judges

2024 Judges (Left to Right): Andrew Birmingham, Paul Mah, Elizabeth Lumley, Nick Vitchev 
(2nd Row): Shiv Sehgal, Laura Martins,  Paul Robinson, Eric Kavanagh

Andrew Birmingham, editor, Mi3

Eric Kavanagh, CEO Bloor Group and host, InsideAnalysis

Elizabeth Lumley, deputy editor, The Banker

Paul Mah, senior editor, CDO Trends

Laura Martins, editor, IT Forum

Paul Robinson, VP credit management at Canadian Tire Bank (Previous Winner)

Shiv Sehgal, EVP audience analytics at RSG Media (Previous Winner)

Nick Vitchev, director at Chartis

The winners of the FICO Decisions Awards will be spotlighted at and win tickets to FICO® World 2024, April 15 - 18, 2024 in San Diego, California. Join us there to find out more about these remarkable success stories.

Want to read about the past winners?

View the winners of the 2023 Decisions Management Awards

You can find links to the 2022 and 2021 winner’s stories in this blog.
 

Additional questions?

For questions regarding the FICO Decisions Awards and online application, please contact SaxonShirley (saxonshirley@fico.com).