2025 CSRSA Conference

FICO experts share cutting-edge insights on consumer empowerment and advanced scoring methodologies at these two impactful sessions:

Redefining and Empowering Member Management: Transparency, Technology, and Trust in Financial Services. Discover how Meridian Credit Union and FICO have partnered to create transparent, member-centric solutions that put control into consumers' hands. Learn how seamless digital tools and instant FICO® Score access strengthen member relationships and financial confidence.

Generating Comprehensive Individual Score Explanations for Segmented Scorecard Systems: Explore breakthrough research in developing individual score explanations for segmented scorecard systems. See how this novel approach using Shapley values creates thorough, complete explanations that enhance strategic segmentation, portfolio management, and client engagement.

• Learn how transparency and intuitive technology build trust and loyalty in today's competitive financial landscape
• Discover Meridian CU's redesigned member center app that leverages insights and usability to strengthen member relationships
• Explore FICO's strategic partnership enabling instant access to FICO® Scores for account management
• Understand breakthrough research in individual score explanations for segmented scorecard systems
• See how advanced scoring methodologies can enhance portfolio management, product development, and client engagement