Applied Analytics and Machine Learning (ML)

Increase the intelligence of your systems with the power of decision agents that are enhanced by the latest applied analytics and ML. Sharpen precision, eliminate bias, and accelerate performance—equipping users across your enterprise with the tools to make faster, fairer, and more impactful decisions. The latest enhancements in FICO Platform’s Applied Analytics and ML Capability allow you to move beyond traditional binary scorecards and use continuous target predictions to gain a deeper, more accurate understanding of total loss exposure, customer value, and other mission-critical metrics. This richer, more dynamic insight enables you to act decisively with data-driven confidence.

Additional refinements streamline workflows, reduce development time, and boost overall productivity:

  • Interactive binning enables faster data manipulation while an upgraded bin editor simplifies and accelerates variable adjustments.
  • A 45% increase in standalone model execution speed ensures lightning-fast processing.
  • Enhanced fraud detection powered by fuzzy matching sharpens anomaly detection—helping you identify subtle discrepancies and stay ahead of fraudsters.
  • Governance and security have been strengthened with expanded metadata tracking, exportable strategy trees, and fortified security protocols to provide unmatched oversight and control over your analytics strategies.
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Enterprise Optimization

Optimization is a powerful way to increase the impact of your decisioning systems, enabling the speed and scalability your businesses needs to handle complex, high-volume decisioning. With significantly higher throughput per second, Enterprise Optimization on FICO Platform now executes optimization models faster than ever, supporting both real-time and high-throughput scenarios like Alternative Deal Structures. Your organization can scale operations seamlessly while maintaining peak performance. These enhancements empower you to optimize multiple scenarios almost instantly, illuminating the best possible outcomes with precision. 

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Intelligent Decisions

Empower technical users with cutting-edge decision testing and debugging tools, enabling faster, more efficient issue resolution in the enhanced FICO Platform - Intelligent Decisions Capability. Decisioning agents are at the heart of operationalizing AI, and FICO Platform allows configuration to execute trustworthy decisioning at scale with improved decision agent testing, refined date and time handling, and new folder-level permissions, your users gain greater control, accuracy, and security in their projects.

The new debugging feature accelerates issue identification, allowing your teams to pinpoint and resolve problems quickly, streamlining production deployment. These upgrades strengthen decision transparency and optimize testing workflows to deliver reliable decisions with faster time to market. 

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Omni-Channel Engagement

Virtual agents in FICO Platform have been deployed across industries to drive amazing customer experiences and improved business results for collections, fraud and more. In this release, the addition of Rich Communication Services (RCS) to the omni-channel portfolio, clients can now upscale their SMS communications with branding, long messages, and true delivery and read receipts.  A new AI-driven chatbot  enhances virtual agent workflows with natural language understanding and enables conversational experiences for two-way interactions. Meanwhile, FICO’s Scam Signal technology is now natively integrated providing advanced fraud protection and decisioning for authorized push payment (APP) fraud —keeping your business and clients secure while boosting satisfaction.

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Learn How FICO Platform Can Power Your Intelligent Enterprise

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Q2 ’25 Release Details

The FICO® Platform Q2 ’25 Release delivers enhancements that enable your teams to work faster, scale with ease, and increase transparency of AI-driven decisions. Click here to access details on what’s included.
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