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SPDB Credit Card Centre Automates Early Collections

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

How Santander Polska Automated Collections - and Won

Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.

How Loan Restructure Optimization Works

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...

Video: Metrobank Card Deploys Intelligent Collections

FICO® Customer Communication Services (CCS) used to automate collections and achieve scale

Vídeo: NAB obtém sucesso com cobranças baseadas em analíticos

Toyota Financial Drives “Data Science for Good” with FICO Analytics

“Going into debt collections is a hard time for a lot of people, but our goal is to respect them throughout the process and to keep them as Toyota and Lexus drivers."

FICO Optimization Helps Toyota Keep Customers in Cars

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Cobranças e recuperação

Decisões centradas no cliente para melhorar a eficiência, eficácia, compliance e satisfação do cliente em cobranças e recuperação.

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