FICO Opens Up the Complex World of Optimization to Business Analysts
With the right methodology, training, and support, more business analysts are running optimization projects
Do comum ao otimizado: agilidade, desempenho e satisfação do cliente em cobranças
How the best collection operations view their purpose, determine what actions to take, communicate and interact with consumers, and evaluate their performance.
FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies
FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
Omni-Channel Communications
5 Ways to Help your Financial Institutions Increase Their Collection Effectiveness
Why Compassion in Collections Won't End After COVID
FICO, Temenos and NASA Federal Credit Union discuss COVID's impact on collections
Comunicações com o cliente da FICO
Ajuda você a alcançar os clientes certos, no momento certo e no canal certo para ajudá-los a resolver problemas automaticamente.
Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
Skimming de cartão nos EUA cresceu quase 5 vezes em 2022, mostram novos dados da FICO
O skimming de cartão de débito cresceu à taxa sem precedentes de 368% de 2021 para 2022, mas há medidas que bancos e consumidores podem tomar para combater cartões comprometidos
Medidas pré-inadimplência para clientes financeiramente vulneráveis
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Top 5 Debt Collection Posts of 2022: Crisis and Opportunity
As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more
New Frontiers in the Collections Industry
Unlocking the potential of omni-channel communications
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
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