Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
UK Cards Data: Increase in Cardholders Missing Two Payments
Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments
Claims Automation for Health Plans: Transformation with a Small “t”
By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk
UK Card Spend Reaches Highest Level Since at Least 2006
FICO data shows that inflation and Christmas consumer spending saw a sharp rise in December, while more UK customers missed a payment
Skimming de cartão nos EUA cresceu quase 5 vezes em 2022, mostram novos dados da FICO
O skimming de cartão de débito cresceu à taxa sem precedentes de 368% de 2021 para 2022, mas há medidas que bancos e consumidores podem tomar para combater cartões comprometidos
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Six Steps to Growth in a Global Economic Squeeze
Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty
Cartões de crédito do Reino Unido: mais consumidores perdem o segundo e terceiro pagamentos
FICO's monthly report on UK credit cards shows some financial resilience on the part of consumers, but a trend toward payment slippage
Grande banco global
Banco global melhora problemas entre crescimento e margem com modelagem, métodos e experiência do usuário consistentes
Risk and Lending Predictions 2023: Hyper-Personalisation and More
Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
FCA’s Consumer Duty Mandates Sharper Use of Technology
Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action
Agile Collections Strategies Can Protect Loyalty in Tough Times
As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
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