How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2
Desenvolvendo resiliência nas aquisições do cliente
Is Your Collections Operation Ready for the Economic Recovery?
Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Uncertain Economic Signs Drive the Need for Sharper Analytics
To get a true picture of financial stress, lenders should combine Open Banking transactional data and alternative data sets alongside sharper analytics and real-time data streaming
Comunicações de cobrança: multicanal vs. Omnicanal
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
5 Ways to Protect Yourself Against Tax Refund Fraud
Looking for Your Tax Refund? So Are Fraudsters.
4 Data Best Practices for a Timeless Digital Customer Experience
Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.
COVID-19 Checklist for Banks: Managing Vulnerable Customers
New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them
How to Avoid the 5 Most Common Pitfalls when Using the FICO Resilience Index
As 5 maneiras pelas quais já vimos o FICO Resilience Index sendo aplicado incorretamente e como evitar essas armadilhas comuns para acelerar a adoção bem-sucedida.
Debt Collection in the Pandemic: UK Lenders Face Big Challenges
As we pass the first anniversary of the pandemic’s outbreak, lenders are under scrutiny for how they treat delinquent borrowers
FICO Continues Commitment to Alternative Data to Responsibly Increase Credit Access
A FICO dispensará as taxas FICO para todos os novos clientes do FICO Score XD pelos próximos 12 meses.
How Was Your Digital Collections Experience in 2020?
Five collections curveballs we saw the pandemic throw at the industry.
Debt Collection Communications: Are You Doing It Right?
A new survey shows how many debt collectors are missing the mark in their contact strategies
Top 5 Scores Posts of 2020: Keeping Credit Flowing During Uncertain Times
Pandemic impact on FICO Scores and the introduction of the FICO Resilience Index
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