VIDEO: The Galloping Growth of Merchandise Muling
Like money muling, merchandise muling isn’t new, but detective Jesse Gossmann explains how this work-from-home scam has exploded during the pandemic
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name
Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to "centralized decisioning." But it needs a better name.
Comunicações de cobrança: multicanal vs. Omnicanal
Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be
Can Your Machine Learning Do the Lambada?
Machine learning is powerful, but beware of solutions that promote it as a magical ingredient
Open Banking: Will COVID-19 Unleash a Pandemic of Fraud?
There is an urgent need for open banking fraud detection, even before banks have sufficient data to train supervised fraud detection models
Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation
How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels
Challenges in Countering Trade-Based Money Laundering
Financial institutions should consider the introduction of machine learning and artificial intelligence (AI) to go beyond simple red-flag indicators of TBML.
Trusted AI: The Science of Monotonicity in Neural Networks
In part 2 of this series, I take a deep dive into the data science that drives monotonicity and palatability, qualities that help gain trust in AI
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
Conductor Increases Fraud Detection by 25%
Leading Banking-as-a-service platform in Latin America integrates FICO Falcon Platform
Brexit Scams Rise as Criminals Target Uncertain Times
Toby Carlin examines a wave of Brexit scams and offers advice on how to spot, prevent, and report them
UK Cards: More Signs of Stress for the Financially Stretched
FICO UK Credit Market Report for January 2021 suggests that curtailed spending on UK cards has helped some consumers but shows an increase in accounts missing two or more payments
5 Ways to Protect Yourself Against Tax Refund Fraud
Looking for Your Tax Refund? So Are Fraudsters.
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