FICO® Decision Awards

The FICO Decision Awards honor FICO clients achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. Tell us your story! Let us know what you’re doing to drive the success of your business. 

Application deadline: extended to September 19, 2025. 
Winners notified: January 14, 2026. 

Contact: Saxon Shirley, saxonshirley@fico.com

View the winners of the 2025 Decision Awards

What achievements do the awards recognize?

Ten awards will be given in 2026:

• Artificial Intelligence & Machine Learning & Optimization: Presented to an organization that has used FICO AI, machine learning or optimization analytics to improve business results.
• Cloud Deployment: Presented to an organization that has achieved outstanding business results by transitioning a business unit or function to a cloud-based FICO solution.
• Customer Onboarding & Management: Presented to the organization that has achieved outstanding results through using FICO analytics and decision management software to attract new customers, manage onboarding, increase customer profitability, increase customer product holdings and retain customers.
• Debt Management: Presented to an organization that has achieved outstanding results through risk assessment and targeted customer decisions.
• Decision Management Innovation: Presented to an organization that has solved specific business challenges or advanced its results in any area using FICO decision management technology.
• ESG Champion: Presented to an organization that has solved specific business challenges or advanced its results in environmental, social and governance (ESG) areas using the power of cloud-based decisioning and analytics.
• Financial Inclusion: Presented to an organization that has achieved outstanding results in improving financial inclusion of consumers in its market using FICO solutions.
• Fraud Management: Presented to an organization that has achieved outstanding results in detecting fraud and reducing fraud losses and costs using FICO solutions.
• FICO Industry Vanguard Award: Presented to an organization that has used FICO analytics and decision management technology in a way that is significant to their industry.
• Pioneer Award: Presented to an organization that has demonstrated an innovative way to solve a business challenge, using a new technology, approach or business process.
   

Who can submit a nomination?

We encourage all FICO clients to submit an application. Benefits do not have to have been achieved in a specific calendar year as long as they have not previously been entered into the awards.

What’s in it for you?

The awards recognize you for your accomplishments within your own organization, with your business leaders and industry peers.

Winners will receive:

• Recognition at FICO’s annual conference, FICO World
• Two complimentary conference passes to FICO World per company
• A custom-engraved award plaque
• Publicity from a news release announcing your win and results
• A short video telling your story to be shown at FICO World
   

How are winners selected?

An independent panel of judges evaluates submissions based on the following criteria:

• Measurable improvement in key metrics
• Demonstrated use of best practices
• Project scale, depth and breadth
• Innovative uses of technology

Want to read and watch the stories of the 2025 winners?

Click on the links below 

• AI, Machine Learning & Optimization – Santander Consumer USA
• Cloud Deployment - Lloyds Banking Group & Nationwide (tie)
• Customer Onboarding & Management – UnionBank & Octane (tie)
• Debt Management – Telstra
• Decision Management Innovation – Scotiabank Peru
• ESG Champion – E-agro
• Financial Inclusion – PicPay
• Fraud Management –  Velera & Yapi Kredi (tie)
• Pioneer Award – Woolworths Financial Services
• FICO Industry Vanguard - iA Financial Group & Santander Brazil & Bradesco (tie)

Additional questions?

For questions regarding the FICO Decision Awards and online application, please contact SaxonShirley (saxonshirley@fico.com).

About your application

The information you provide on your application will be used by the judges to determine the winners. 
By entering, you agree that FICO can issue a news release based on the information in your application. Winning companies will have the opportunity to review and approve their news release.
If you need assistance writing your application, FICO can help. Please contact Saxon Shirley (saxonshirley@fico.com) 

Sample news releases from past winners:

Nationwide Speeds Up Credit Decisioning by 50% with FICO Platform

Bradesco Stops Fraud with AI on FICO Platform, 1B Monthly Transactions, Double the Approval Speed

HSBC Achieves 15% Uplift in Monthly Card Spend Using FICO's AI-Powered Optimization

Trust Bank Onboards Over 450,000 Customers in Five Months, Utilizing FICO Platform to Support Customer Onboarding

Dock Stops Over USD$50m a Month in Fraud for its Customers Using FICO Technology 

Mexico’s Traxión Will Save 1,580 Metric Tons of Emissions and USD2.5M in Costs Once Transport Operations Are Fully Optimized Using FICO Platform

Boeing Team Creates Complex COVID-19 Nurse Schedule in a Week using FICO Optimization

Care by Volvo Approves Applications in Seconds Using Cloud-Hosted FICO Platform

By entering, you agree that FICO can issue a news release based on the information in your application. Winning companies will have the opportunity to review and approve their news release.

If you need assistance writing your application, FICO can help. Please contact Saxon Shirley (saxonshirley@fico.com) 

Thank you for your submission!