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Fair Isaac Software Support and Maintenance Policy
Please read the following information carefully before using this Site. By accessing or using this Site, you agree to be bound by these Terms of Use. If you do not agree with any of the below Terms of Use, do not use this Site. FICO reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and by continuing to use the Site after the posting of a modification, you accept the modification.
The terms and conditions herein apply to Fair Isaac Corporation, its parent companies, subsidiaries, affiliates, and divisions, all of which are referred to herein as “FICO”. The terms and conditions herein are in addition to, and do not override, the specific terms and conditions that apply to the products or services offered by FICO.
Nothing in this Site shall be construed as creating any warranty or other obligation on the part of FICO. The terms and conditions applicable to any FICO product or service are contained in the specific agreement(s) relating to such product or service.
FICO makes no representations, warranties or endorsements with respect to any non-FICO web site which may be accessed from this Site. When you access a non-FICO web site, please understand that FICO has no control over the content or information at that site. It is your responsibility to protect your system from such items as viruses, worms, Trojan horses and other destructive items.
No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or other provisions hereof. All waivers must be in writing. If any court of competent jurisdiction finds any part or provision of these Terms of Use to be invalid or unenforceable, such findings shall have no effect on any other part or provision of these Terms of Use.
Any action against FICO must be brought within six (6) months after the cause of action arises. FICO is not responsible for delay or failure to perform due to causes beyond its reasonable control.
Any rights not expressly granted herein are reserved.
The following FICO products are protected by patents in the U.S. and other countries. This website is provided to comply with the virtual patent marking provisions of the America Invents Act. The following list of FICO products may not be all inclusive, and other FICO products not listed here may be protected by one or more patents.
Data Distillery™ engagement: Protected by U.S. Patent No. 7,930,196. Additional patents may be pending in the U.S. and other countries.
FICO® AML Analytics: Protected by U.S. Patent Nos. 10,373,061; 10,579,938;10,896,381; and 11,423,414. Additional patents may be pending in the U.S. and other countries.
FICO® Analytic Cloud: Protected by U.S. Patent Nos. 9,690,575; 10,620,944; and Patent No. 3095031 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Analytic Modeler Decision Tree Professional: Protected by U.S. Patent No. 7,930,196. Additional patents may be pending in the U.S. and other countries.
FICO® Analytic Modeler Scorecard Professional: Protected by U.S. Patent No. 8,984,022. Additional patents may be pending in the U.S. and other countries.
FICO® Analytic Offer Manager: Protected by U.S. Patent Nos. 9,721,267; 9,785,890; and 11,087,339. Additional patents may be pending in the U.S. and other countries.
FICO® Application Fraud Manager: Protected by U.S. Patent No. 11,521,101. Additional patents may be pending in the U.S. and other countries.
FICO® Platform - Analytics Workbench™: Protected by U.S. Patent No. 10,878,341; 11,568,286; and 11,568,187. Additional patents may be pending in the U.S. and other countries.
FICO® Bladeworks® Identity Search Manager: Protected by U.S. Patent Nos. 6,742,001; 6,839,714; and 7,386,554. Additional patents may be pending in the U.S. and other countries.
FICO® Blaze Advisor® decision rules management system: Protected by U.S. Patent Nos. RE43,474; 6,865,566; 6,965,889; 6,968,328; 6,993,514; 7,000,199; 7,428,519; 7,831,526; 7,835,932; 7,930,196; 7,937,335; 8,099,376; 8,200,609; 8,237,716; 8,280,836; 8,730,241; 9,483,236; 9,990,270; 10,133,562; 11,521,101; Indian Patent No. 240176; Chinese Patent No. ZL2004 8 0015675.8; and Canadian Patent No. 2,527,897. Additional patents may be pending in the U.S. and other countries.
FICO® Card Alert Service: Protected by U.S. Patent Nos. 7,761,379; 7,945,515; 10,115,153; 10,692,058; and 11,023,963. Additional patents may be pending in the U.S. and other countries.
FICO® Collection Score: Protected by U.S. Patent No. 7,191,150. Additional patents may be pending in the U.S. and other countries.
FICO® Credit Capacity Custom Solution: Protected by U.S. Patent Nos. 7,970,676 and 8,099,356. Additional patents may be pending in the U.S. and other countries.
FICO® Customer Dialogue Manager: Protected by U.S. Patent No. 7,343,294. Additional patents may be pending in the U.S. and other countries.
FICO® Decision Management Platform: Protected by U.S. Patent Nos. RE43,474; 6,865,566; 6,965,889; 6,968,328; 6,993,514; 7,188,169; 7,428,519; 7,835,932; 8,099,376; 8,312,389; 9,690,575; 10,380,508; 10,620,944; Indian Patent No. 240176; Chinese Patent No. ZL2004 8 0015675.8; Canadian Patent No. 2,527,897; and Patent No. 3095031 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Decision Management Platform Streaming: Protected by U.S. Patent Nos. 9,632,847; 10,180,861; and 11,016,831. Additional patents may be pending in the U.S. and other countries.
FICO® Decision Management Suite: Protected by U.S. Patent Nos. RE43,474; 6,865,566; 6,965,889; 6,968,328; 6,993,514; 7,188,169; 7,428,519; 7,835,932; 8,099,376; 8,312,389; 9,632,847; 9,690,575; 10,180,861; 10,380,508; 10,620,944; 11,016,831; Indian Patent No. 240176; Chinese Patent No. ZL2004 8 0015675.8; Canadian Patent No. 2,527,897; and Patent No. 3095031 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Decision Modeler: Protected by U.S. Patent Nos. RE43,474; 6,865,566; 6,965,889; 6,968,328; 6,993,514; 7,000,199; 7,428,519; 7,831,526; 7,835,932; 7,930,196; 7,937,335; 8,099,376; 8,200,609; 8,237,716; 8,280,836; 8,730,241; 9,483,236; 9,990,270; 10,133,562; 11,521,101; 11,449,761; Indian Patent No. 240176; Chinese Patent No. ZL2004 8 0015675.8; and Canadian Patent No. 2,527,897. Additional patents may be pending in the U.S. and other countries.
FICO® Decision Optimizer: Protected by U.S. Patent No. 7,689,528. Additional patents may be pending in the U.S. and other countries.
FICO® Economic Calibration Service: Protected by U.S. Patent No. 8,706,596. Additional patents may be pending in the U.S. and other countries.
FICO® Economic Impact Custom Solution: Protected by U.S. Patent No. 8,706,596. Additional patents may be pending in the U.S. and other countries.
FICO® Economic Impact Index: Protected by U.S. Patent No. 8,706,596. Additional patents may be pending in the U.S. and other countries.
FICO® Economic Impact Service: Protected by U.S. Patent No. 8,706,596. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® Compromise Manager: Protected by U.S. Patent Nos. 7,761,379; 7,945,515; 10,115,153; 10,692,058; 11,023,963; and 11,574,234. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® Cybersecurity Analytics: Protected by U.S. Patent Nos. 7,961,857; 8,559,607; 8,677,129; 8,805,836; 8,824,648; 9,191,403; 9,438,570; 9,531,738; 11,144,834; Patent No. 1889461 in Bulgaria, France, Germany, Italy, Poland, Turkey and the United Kingdom; and Patent No. 2005381 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® Fraud Manager: Protected by U.S. Patent Nos. 6,597,775; 6,691,136; 6,850,606; 7,158,622; 7,191,150; 7,263,506; 7,672,833; 7,756,783; 7,761,379; 7,853,526; 7,860,783; 7,945,515; 7,961,857; 8,001,597; 8,025,220; 8,027,439; 8,027,947; 8,032,448; 8,041,597; 8,065,233; 8,078,569; 8,090,648; 8,121,962; 8,131,615; 8,150,744; 8,296,205; 8,296,225; 8,332,338; 8,355,896; 8,401,946; 8,548,137; 8,559,607; 8,567,669; 8,600,870; 8,645,301; 8,676,726; 8,683,586; 8,694,427; 8,706,545; 8,805,836; 8,824,648; 9,704,195; 9,773,227; 9,774,681; 9,953,321; 10,102,530; 10,115,153; 10,242,540; 10,367,888; 10,373,061; 10,510,025; 10,528,948; 10,579,938; 10,657,229; 10,692,058; 10;713;711; 10,902,426; 11,003,947; 11,023,963; 11,042,551; 11,049,012; 11,093,845; 11,100,506; 11,144,834; 11,151,450; 11,354,292; 11,367,074; 11,373,109; 11,373,190; 11,380,171; 11,521,101; 11,468,260; Patent No. 1889461 in Bulgaria, France, Germany, Italy, Poland, Turkey and the United Kingdom; Patent No. 6196216 in Japan; and Patent No. 3201804 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries. FICO® Falcon® Fraud Manager may also be referred to as FICO® Falcon® Platform.
FICO® Falcon® Intelligence Network: Protected by U.S. Patent Nos. 9,774,681; 10,367,888; and Patent No. 3201804 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® Mobile Analytics: Protected by U.S. Patent No. 11,093,988. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® Platform Cloud Edition: Protected by U.S. Patent Nos. 9,774,681; 10,367,888; and Patent No. 3201804 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® for Retail Banking/FICO® Falcon® Enterprise Fraud: Protected by U.S. Patent No. 11,037,229. Additional patents may be pending in the U.S. and other countries.
FICO® Falcon® X: Protected by U.S. Patent No. 11,049,012. Additional patents may be pending in the U.S. and other countries.
FICO® Fraud Predictor with Merchant Profiles: Protected by U.S. Patent Nos. 6,597,775; 6,691,136; 6,850,606; 7,158,622; 7,191,150; 7,263,506; 7,672,833; 7,756,783; 7,761,379; 7,853,526; 7,860,783; 7,945,515; 7,961,857; 8,001,597; 8,025,220; 8,027,439; 8,027,947; 8,032,448; 8,041,597; 8,065,233; 8,078,569; 8,090,648; 8,121,962; 8,131,615; 8,150,744; 8,296,205; 8,296,225; 8,332,338; 8,355,896; 8,401,946; 8,548,137; 8,559,607; 8,567,669; 8,600,870; 8,645,301; 8,676,726; 8,683,586; 8,694,427; 8,706,545; 8,805,836; 8,824,648; 9,704,195; 9,773,227; 9,774,681; 9,953,321; 10,102,530; 10,115,153; 10,242,540; 10,367,888; 10,373,061; 10,510,025; 10,528,948; 10,579,938; 10,657,229; 10,692,058; 10;713;711; 10,902,426; 11,003,947; 11,023,963; 11,042,551; 11,049,012; 11,093,845; 11,100,506; 11,144,834; 11,151,450; 11,354,292; 11,367,074; 11,373,109; 11,373,190; 11,380,171; 11,521,101; 11,468,260; Patent No. 1889461 in Bulgaria, France, Germany, Italy, Poland, Turkey and the United Kingdom; Patent No. 6196216 in Japan; and Patent No. 3201804 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Identity Resolution Engine: Protected by U.S. Patent Nos. 6,742,001; 6,839,714; 7,386,554; 9,660,869; 11,030,222; 11,436,241; and 11,436,241. Additional patents may be pending in the U.S. and other countries.
FICO® Insurance Fraud Manager: Protected by U.S. Patent Nos. 7,263,492; 7,418,431; 7,778,846; 7,813,937; 8,214,232; 8,219,415; 8,639,522; and 8,666,757. Additional patents may be pending in the U.S. and other countries.
FICO® LiquidCredit® service: Protected by U.S. Patent Nos. 7,356,503 and 11,042,551. Additional patents may be pending in the U.S. and other countries.
FICO® Marketing Solutions Suite: Protected by U.S. Patent No. 7,343,294. Additional patents may be pending in the U.S. and other countries.
FICO® Medication Adherence Score: Protected by U.S. Patent No. 10,853,900. Additional patents may be pending in the U.S. and other countries.
FICO® Member Score: Protected by U.S. Patent No. 11,354,292. Additional patents may be pending in the U.S. and other countries.
FICO® Model Builder: Protected by U.S. Patent Nos. 7,000,199; 7,895,139 (Data Spiders™ module); 7,930,196; 8,255,423; 8,984,022; 9,367,520; 9,483,727; 10,366,342; and 11,100,392. Additional patents may be pending in the U.S. and other countries.
FICO® Next Generation Marketing Analytics: Protected by U.S. Patent Nos. 9,785,890; 11,087,339; and 11,468,472. Additional patents may be pending in the U.S. and other countries.
FICO® Originations Solution, Powered by FICO® Platform: Protected by U.S. Patent Nos. 9,990,270; 10,521,735; 10,565,178; and 11,164,110. Additional patents may be pending in the U.S. and other countries.
FICO® Payment Integrity Platform: Protected by U.S. Patent Nos. 7,263,492; 7,418,431; 7,778,846; 7,813,937; 8,214,232; 8,219,415; 8,639,522; and 8,666,757. Additional patents may be pending in the U.S. and other countries.
FICO® Platform: Protected by U.S. Patent Nos. RE43,474; 6,865,566; 6,965,889; 6,968,328; 6,993,514; 7,188,169; 7,428,519; 7,835,932; 8,099,376; 8,312,389; 9,632,847; 9,690,575; 10,180,861; 10,380,508; 10,620,944; 11,016,831; 11,574,234; 11,521,137; 11,468,260; Indian Patent No. 240176; Chinese Patent No. ZL2004 8 0015675.8; Canadian Patent No. 2,527,897; and Patent No. 3095031 in France, Germany and the United Kingdom. Additional patents may be pending in the U.S. and other countries.
FICO® Resilience Index: Protected by U.S. Patent No. 8,682,762. Additional patents may be pending in the U.S. and other countries.
FICO® Retail Action Manager: Protected by U.S. Patent Nos. 9,721,267; 9,785,890; and 11,087,339. Additional patents may be pending in the U.S. and other countries.
FICO® Revenue Assurance for Network Analytics – telecommunications: Protected by U.S. Patent Nos. 9,535,959 and 10,515,084. Additional patents may be pending in the U.S. and other countries.
FICO® Risk and Affordability Decision Suite, powered by Equifax® in the United Kingdom: Protected by U.S. Patent No. 8,682,762. Additional patents may be pending in the U.S. and other countries.
FICO® Small Business Scoring Service℠ (SBSS℠ ) Solution: Protected by U.S. Patent No. 11,042,551 and 11,151,450. Additional patents may be pending in the U.S. and other countries.
FICO® Strategic Default Custom Analytic: Protected by U.S. Patent No. 8,751,378. Additional patents may be pending in the U.S. and other countries.
FICO® Strategy Director: Protected by U.S. Patent Nos. 7,130,853; 8,312,389; 10,162,630; 10,956,152; 11,392,374; and 11,521,101. Additional patents may be pending in the U.S. and other countries.
FICO® Studio: Protected by U.S. Patent Nos. 10,162,630; 10,956,152; and 11,392,374. Additional patents may be pending in the U.S. and other countries.
FICO® Transaction Scores: Protected by U.S. Patent Nos. 8,078,569 and 11,042,551. Additional patents may be pending in the U.S. and other countries.
FICO® TRIAD® Customer Manager: Protected by U.S. Patent Nos. 7,000,199; 7,130,853 (FICO® TRIAD® Analytic Datamart); 7,831,526; 7,930,196; 7,937,335; 7,953,695 (FICO® TRIAD® Analytic Datamart); 8,200,609; 8,200,693; 8,237,716; 8,266,090; 8,280,836; 8,312,389; 8,730,241; and 11,521,101. Additional patents may be pending in the U.S. and other countries.
myFICO® service and products: Protected by U.S. Patent Nos. 7,280,980; 7,711,635 (FICO® Score Estimator); and 8,078,524. Additional patents may be pending in the U.S. and other countries.
Signal Box™ technology: Protected by U.S. Patent No. 10,885,055. Additional patents may be pending in the U.S. and other countries.
The exception to the above rule is when the “FICO” name is used as our company name, as opposed to an identifier of one of our products or services. In this case you should not use the ® symbol.
FICO® Blaze Advisor® decision rules management system
FICO® Scores
FICO® Falcon® Fraud Manager
myFICO® service
FICO® TRIAD® Customer Manager
“FICO and [Insert FICO Marks used] are trademarks and/or registered trademarks of Fair Isaac Corporation.”
Materials that mention FICO only:
“FICO is a registered trademark of Fair Isaac Corporation.”
Remember that the inclusion of a trademark symbol and acknowledgment does not turn an improper use of a FICO Mark into a proper use or entitle you to use any FICO Mark in a way prohibited by law or otherwise not allowed under these Usage Requirements.
Do not incorporate any FICO Mark into your own product names, service names, trademarks, logos, or company names, and do not adopt marks or logos that are confusingly similar to any FICO Marks.
Do not use or reproduce any FICO logos unless you have explicit written permission to do so.
Do not use any FICO Marks as a meta tag for your web pages.
Do not use any FICO Mark or any confusingly similar words as your domain names or as parts of your domain names.
Do not use any FICO Mark or any confusingly similar words as the alphabetic equivalent of a phone number (e.g., 1-800-GET-FICO).
Do not use FICO Marks as Internet search “keywords” or in any other way that is intended to or has the effect of directing traffic to a non-FICO Web site.
Do not state or imply that you have or are claiming rights in any FICO Mark.
Do not use FICO Marks in any improper way that would disparage FICO, its subsidiaries, its products, or its services (i.e., unfair competition, false or misleading, etc.).
Questions about FICO trademarks and their usage may be referred to webmanager@fico.com.
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Everything that appears on the FICO Web Site, including articles, graphics, photographs, and other information, individually and as a collective whole, as well as the “look and feel” of the FICO Web Site (all of which is referred to as the “Content”), is protected under the copyright laws of the United States and applicable international copyright laws and treaties. No display, copying, modification, publication, performance, reverse engineering, or redistribution of the Content by any method is permitted except as provided in these Usage Requirements.
The copyrights in the Content are owned by Fair Isaac Corporation (“FICO”) or by third parties who have licensed their materials to FICO. These third-party materials are also copyrighted, and no copying, modification, or redistribution is permitted without the express written permission of FICO and the third party. The following applies to all FICO materials on the FICO Web Site: Limited License to Copyrighted FICO Materials
1. You do not modify or alter the Content in any way.
2. You do not delete or modify any copyright or trademark notices.
3. You do not publish or post any part of the Content on any other Internet site.
4. You do not display, publish, or broadcast any part of the Content in or on any other media.
5. You do not sell or charge others for the use of any materials you print or download.
Any use described in the foregoing paragraph must be complete, accurate, and not misleading, and must not delete or modify any copyright or trademark notices. Any publication or display of Content must clearly disclose that the Content is the copyrighted property of FICO and that additional information can be found at www.fico.com.
An example of an appropriate disclosure notice is: “This information is provided by Fair Isaac Corporation, and is used with permission. Copyright © Fair Isaac Corporation. All rights reserved. Further use, reproduction, or distribution is governed by the FICO Copyright Usage Requirements, which can be found at www.fico.com.”
Webmaster FICO
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Please describe the specific content and your proposed use in reasonable detail.
Version and Right to Make Changes
These Copyright Usage Requirements were posted on October 15, 2003 and updated on August 11, 2010. FICO reserves the right to change these Usage Requirements at any time by posting a revised version on the FICO Web Site.