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31. März 2014

Mexico’s Invex Selects FICO Debt Manager 9 to Transform Collections and Recovery

31. März 2014

SAO PAULO — March 31, 2014 — FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced that the Mexican bank Invex will use FICO® Debt Manager 9  solution to improve collections results for delinquent credit cards. It will be the first business to deploy FICO Debt Manager 9 on premise in Mexico.

"We believe that FICO's expertise will help us increase our productivity in early- and late-stage collections both in our internal collection operations as well as with our external collections agencies throughout Mexico," said José Luis Salsamendi, Vice President of Operations at Invex, which has more than US$3,342 billion in assets and more than 120.000 credit cards. "FICO Debt Manager 9 will also help us improve our relationships with our customers, who are very important to us, even when they fall behind in payments. The challenge of resolving delinquency without alienating or losing the customer might sound simple, but it requires having up-to-the-minute information and the ability to modify payment terms very quickly."

"Invex is an innovator in Mexican financial services, so choosing the leading end-to-end collections and recovery solution was a natural choice," said Alexandre Graff, general manager for FICO in Latin America and the Caribbean. "Collections teams are increasingly challenged not only to increase their debt collecting efficiency and effectiveness, but also to provide a positive customer experience. By selecting FICO Debt Manager 9, Invex demonstrates its commitment to profitable growth as well as to maintaining the trust of its customers."

Über FICO
FICO (NYSE: FICO) ist ein führender Anbieter von Predictive Analytics und Softwarelösungen für Entscheidungsmanagement, das Unternehmen in über 90 Ländern dabei unterstützt, bessere Entscheidungen zu treffen, um Wachstum, Profitabilität und Kundenzufriedenheit zu steigern. Der zukunftsweisende Einsatz von Big Data und mathematischen Algorithmen zur Erstellung von Prognosen zum Kundenverhalten hat ganze Branchen grundlegend gewandelt. Die Analytics-Softwarelösungen und -Tools von FICO werden in den verschiedensten Branchen verwendet, um Risiken und Betrugsfälle zu verringern, profitablere Kundenbeziehungen aufzubauen, Abläufe zu optimieren und strenge regulatorische Vorgaben zu erfüllen. Many of our products reach industry-wide adoption. These include the FICO® Score, the standard measure of consumer credit risk in the United States. FICO-Lösungen integrieren Open-Source-Standards und Cloud Computing, um so maximale Flexibilität und schnelle Bereitstellung zu ermöglichen und Kosten zu reduzieren. Das Unternehmen hilft Millionen von Menschen dabei, ihren persönlichen Kreditstatus zu verwalten.

FICO: Make every decision count™. Learn more at www.fico.com.
For FICO news and media resources, visit www.fico.com/news.

FICO and “Make every decision count” are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.

Newsroom-Kontakte

Greg Jawski
Amerika

greg.jawski@porternovelli.com
+1 212-601-8248

Darcy Sullivan
Europa, Naher Osten und Afrika

dsullivan@fico.com
+44 (0) 209-940-8719

Saxon Shirley
Asien-Pazifik

saxonshirley@fico.com
+65 6422-7795

Marisa Arribas
Lateinamerika

marisaarribas@fico.com
+1 786 482 7231

Camila Placa
Brasilien

camilaplaca@fico.com
+55 11 5189-8258