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Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
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Die Zeit läuft

Meeting banking expectations via a platform infrastructure

Benchmarking-Trends der US-Bankkartenbranche: Update zum 2023. Quartal 2

Higher prices keep customers in a pinch from making on-time payments
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FICO Score Open Access Program Reaches Milestone of 250 Million Consumer Financial Credit Accounts

Program improves transparency by enabling financial institutions to provide customers with free access to the actual FICO® Score used by lenders for credit decisions and risk management

Card Skimming and Other Fraud Types Continue to Grow - US Data

Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike

Der "No-Hit"-Bewerber von heute kann der profitable Langzeitkunde von morgen sein

Die automatische Ablehnung von Antragstellern ohne Kreditauskunfteiakte kann eine verpasste Gelegenheit zur finanziellen Inklusion sein

Rising Delinquencies in Canada Point to Need for Stress Testing

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Empowering Lenders in India: Advanced Analytics for Debt Collection

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

UK Cards: FICO Data Shows Delinquencies and Spend Are Rising  

The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 
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FICO® Score XD – Wie funktioniert es?

Giving lenders the ability to identify credit ready, previously unscorable borrowers

Hyper-Personalization for Payments and Fraud Protection

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

Using Real-Time Communications to Defend Against Fraud

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Consumer Payment Behavior on Credit Cards Impacted by the Pandemic

The pandemic caused behavioral impacts on credit card payments of consumers for revolving products, where the minimum due is a small percentage of the current credit card balance
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Digital-by-Default-Sammlungen: Agiles Entscheidungsmanagement ist der Schlüssel

Successful players constantly monitor and tune their approach, measure results, and decide on their next experiment.

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