Debt Collection in the Pandemic: Why UK Customers are Dissatisfied
New data points to problems lenders have executing customer-centric collections
Successes from Automating Communications in Collections
Automated communications increase revenues and customer service while decreasing the cost of collections
Die FICO Decisions Awards 2021 sind jetzt eröffnet
Companies invited to submit their successful digital transformation projects
Operational Resilience in Collections – Will You Meet the FCA’s Standards?
The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond
Payment Holidays: New Tool for Managing the Surge
Automated communications tools can help customers get payment relief faster
SPDB Credit Card Centre Automates Early Collections
Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.
How Santander Polska Automated Collections - and Won
Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.
Digitizing Credit Originations at SunTrust
Origination Manager used as underwriting engine and workflow manager
Video: Metrobank Card Deploys Intelligent Collections
FICO® Customer Communication Services (CCS) used to automate collections and achieve scale
FICO® Prognostiker
Nutzung von Nachfrageprognosen für eine unvorhersehbare Zukunft bei gleichzeitiger Agilität in der Gegenwart.
FICO® Customer Communication Services
Ein intelligentes, digitales Omnichannel-Kommunikationsmanagementsystem, das für Betrug, Inkasso, Kreditvergabe und Kundenbindung vorkonfiguriert ist.
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