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Rising Delinquencies in Canada Point to Need for Stress Testing

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

UK Cards: FICO Data Shows Delinquencies and Spend Are Rising  

The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 

Hyper-Personalization for Payments and Fraud Protection

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

FICO World 2023: Four Enterprise Fraud Management Takeaways

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

UK Cards: Spend and Balances Rose in March / April 2023

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

Is Hyper-Personalization a Game Changer for Fraud Management?

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
Mann mit Handy und Auto

Digitale Kommunikation bringt Komfort, Effizienz und Zufriedenheit für Autofinanzierungsunternehmen

FICO® Customer Communication Services can help companies streamline and automate the entire auto lifecycle — from origination all the way to loss prevention.

Kundenmanagement-Trends: Hyper-Personalisierung, Vertrauen und mehr

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

UK Cards Data: Cardholders Spent More in February, But Paid Less

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances

FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

UK Credit Cards: Are "Established" Accounts in Trouble?

FICO data reveals worrying trends developing amongst established credit card users as missed payments rise

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

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