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Average U.S. FICO Score at 711, But Uncertainty Abounds

It generally takes some time for the effects of a major macroeconomic event to start to show up in consumers’ credit reports.

Managing the Corona Debt Tsunami - The Experts Speak

Collections professionals discuss the challenges they face in the current debt tsunami

Simulated FICO Score Impacts due to Mortgage Forbearance

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

Die FICO Decisions Awards 2021 sind jetzt eröffnet

Companies invited to submit their successful digital transformation projects

Offering Mortgage Relief When Payment Holidays End

UK regulator calls on banks to extend help for homeowners - what should debt collectors do?

The Three Rs of Managing Credit Risk in Disrupted Times

Managing credit risk needs to start with a vision for the customer experience

FICO Score Trends Through Economic Downturns and Natural Disasters

What FICO Scores can tell us about the road ahead

Debt Relief Considerations After COVID-19 – Don’t Panic!

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Debt Collection and COVID-19: A Phased Approach

Omnichannel communications is critically important to debt collection in the era of COVID-19

Payment Holidays: New Tool for Managing the Surge

Automated communications tools can help customers get payment relief faster

Debt Collection and COVID-19: What Past Crises Can Teach Us

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

SPDB Credit Card Centre Automates Early Collections

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

How Santander Polska Automated Collections - and Won

Santander Bank Polska has achieved a 160 percent uplift in automated collections since using FICO® Customer Communication Services to execute multi-channel customer communications.

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