Omni-Channel Engagement Capability for Fraud
Drive smarter communication decisions with AI-powered intelligent communications, delivered on the industry-leading FICO® Platform
Solution Sheet
Combat fraud with low-friction, AI-powered engagement. FICO® Platform – Omni-Channel Engagement Capability for Fraud delivers real-time, personalized outreach through preferred channels to verify suspicious activity—building trust and loyalty. Scalable, secure, and compliant, it automates fraud checks without compromising the customer experience.
Today’s consumers expect security without friction. FICO® Platform - Omni-Channel Engagement Capability for Fraud helps financial institutions meet that expectation with intelligent, real-time communication that builds trust and drives better outcomes.
- Act fast, earn trust – Engage customers in real-time when suspicious activity occurs with personalized, risk-appropriate outreach.
- Boost efficiency – Automate routine fraud checks using self-service and virtual agents, cutting costs and reducing losses.
- Stay agile and compliant – Adapt quickly to new and evolving fraud tactics and meet regulations with built-in compliance frameworks.
Access your complimentary Solution Sheet
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.