Scam Signal: Real-Time Scam Detection and Prevention

Mitigate the risk of APP scams with real-time detection and intervention. FICO's Scam Signal leverages Telco network intelligence with contextual customer and payment data to identify ongoing social engineering attempts, initiate personalized outreach, and prevent fraud. This solution assists financial institutions in reducing losses, protecting customers, ensuring compliance, and maintaining customer trust.

• Real-time scam detection: Leverages Telco network data with customer and payment data to identify social engineering during live transactions.
• Proactive intervention: Includes actions such as blocking a payment, disabling the online service, or initiating hyper-personalized, omni-channel outreach to disrupt scams in real- time.
• Enhanced customer experience: Builds consumer trust and loyalty through effective, timely, and relevant engagement.
• Regulatory compliance: Provides a configurable compliance framework that enforces rules based on use case, account characteristics, geography, and legal jurisdiction, while adhering to country-specific data protection legislation.
• Agility: Enables teams to quickly build, test, and launch new strategies, rapidly assess their impact, and iterate to enhance performance in response to changing regulations, economic conditions, and customer expectations.